Engage
Manage your customer interactions in one inbox.
Getting Started
Creating Feeds & Viewing Content
- Viewing LinkedIn Mentions in Engage
- Viewing Facebook Mentions in Engage
- Viewing Instagram Mentions and Tags in Engage
- Viewing Promoted Instagram Posts in Engage
- Viewing Instagram Direct Messages in Engage
- Viewing X (Twitter) Content in Engage
Handling Content
- Marking Content as Read and Unread in Engage
- Using Case Management in Engage
- Mentioning Users in Engage Replies
- Replying to Posts and Comments via Direct Message (DM)
- Hiding Comments and Replies in Engage
- Managing Spam in Engage
Team Collaboration
Additional Features & Automation
- Setting Up Feed Email Notifications in Engage
- Setting up Automated Labeling in Engage
- Facebook Recurring Notifications
- Facebook Direct Messages Involving Bots
- The Engage Mobile App
- Following and Blocking Users in Engage