When you connect a channel to Social Media Management for the first time, the platform will automatically backfill as many of your existing posts, engagements, and insights as possible. If you reconnect a disconnected channel, we will also attempt to backfill anything that was missed during the disconnection.
This type of data is called historical data because it predates the channel connection. Other connection types, like ad account or content source connections, may also allow us to backfill historical data.
Note: Depending on how much historical data you have, backfilling it may take anywhere from a few minutes to several hours. If it's been over 24 hours and you're still missing the data below, please don't hesitate to contact Support.
Backfilling owned Pinterest channels
If you're an Admin or Team Leader in Social Media Management, you can connect your owned Pinterest channels to the platform by going to Settings > Channel admin.
After you connect a new Pinterest channel, or reconnect a disconnected Pinterest channel, we will automatically backfill the following historical data:
Module | Backfilled Pinterest Historical Data |
Publish | All pins will be indexed at a rate of 4,000 pins per hour. For example, if your channel has 12,000 pins, it will take 3 hours to index them all. |
Measure | When you connect a Pinterest channel for the first time, Measure will backfill all pins and their content metrics at a rate of 4,000 pins per hour. For example, if your channel has 12,000 pins, it will take 3 hours to backfill them all. |