Getting Started

• Introduction to Listen
• Managing Content Sources in Listen
• Quick Search vs. Saved Search
• Creating and Saving Searches
• Building Advanced Queries in Listen
• Creating and Managing Listen Email Alerts

Interacting with Data

• Viewing and Analyzing Listen Searches
• Viewing Listen Mentions
• Filtering Searches in Listen
• Sentiment and Emotion Analysis
• Mention Tags
• Exporting Mentions in Listen

Listen - Additional Features

• Using Iris Conversation Insights in Listen
• Bulk Actions in Listen
• Sources for Listen Mentions
• Comparing Multiple Listen Searches
• Exporting Insights in Listen
• Scheduling and Emailing Listen Reports

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Listen - FAQ & Troubleshooting

• What Historical Data Will I See in Listen?
• Limits on Saved Searches and Mentions
• FAQ: Listen