Note:
This feature is currently in a closed beta to select clients only. For more information, please contact your Customer Success Manager (CSM).
Connecting a Pinterest account to Social Media Management allows you to create and schedule or publish pins to your Pinterest channel using Publish. In this article, learn how to connect your Pinterest channel to Social Media Management and troubleshoot basic connection issues.
Note:
The features mentioned in this article are only available to Social Media Management users with a user role of Team Leader or Admin.
Tip:
To learn how to create and publish pins for your Pinterest channel using Publish, visit our article on Creating a Pinterest Pin.
In this article:
What access do I need on Pinterest?
To connect a Pinterest channel to Social Media Management, you will need to have access to the Pinterest account or have owner-level permission for the account.
During the connection process, you will be asked for the Pinterest account’s login credentials.
Connecting your Pinterest channel to Social Media Management
Provided you have access to the Pinterest account, or are the account owner, you can connect it to Social Media Management by following the steps below.
Note:
If you need to reconnect a channel, follow the steps in our Reconnecting Channels article.
- In Social Media Management's left-hand navigation sidebar, click the Manage settings (gear) icon and select Channel admin.
- Click Add Channels in the top right.
- Under Pinterest, click Connect.
- Click Connect a Channel.
- When the Pinterest login popup appears, enter your Pinterest account login credentials and click Next.
- On the Authorize app screen, click Give access.
- From the New and disconnected channels tab, check the box beside any channels you would like to connect and lick Connect Channels.
- From your list of teams in Social Media Management, select one or more teams to add your channel to.
Note:
You must select at least one team to add your channel to. Please visit our Managing Teams article for instructions on setting up a team in your organization.
- Click Finish.
When complete, you will see your channel available in your channels list with a Connected status.
FAQs and troubleshooting
I received another error during the connection process.
If you have received an error at any stage of the connection process, please check out our System Requirements to make sure your system is compatible. Please also consider reaching out to our Support team for help diagnosing the issue.
I’ve connected my channel but I can’t see it in Social Media Management.
If you have switched your view in Social Media Management to Team View, the channel may not appear if it’s not included in your chosen team. Please either switch to Admin View or select the correct Team View. If you’re in Admin View or in the correct team already please contact the Support team.