The Channel API allows your third-party software to directly access information relating to each of your channels in Social Media Management. With the Channel API, you can view your existing channels and channel groups.

There are four endpoints available via the Channel API:

For the above endpoint, Get Channel, you will first need to obtain your channel ID. There are two possible ways to find the ID for your channel:

Using the above endpoint, Get Channels, your results will contain the information related to all channels associated with your Social Media Management organization, including each channel’s Channel ID.

In Social Media Management, any user with a user role of Team Leader or Admin can find the ID for your channel by navigating to Channel Admin and selecting the channel.

The Channel ID will appear beside the channel name at the top of the page as shown below.

Using the Channel API, you could include the list of your organization's Channels along with their connected status or current Channel Group setup in a custom report, external Dashboard, or big screen. Doing so could help to alert users of Channels in need of reconnection and provide awareness of filtering options in Publish.

In addition, the Channel API enables you to locate your Channel IDs which you will need for creating Engage exports via the Engage API or configuring your Channel's content via the Content API.

For general information about the features of our available APIs, check out our Introduction to APIs section. To view technical documentation for each Social Media Management API, please visit: falconio.docs.apiary.io.