Cision

Connect your channels and manage your channel settings.

Channel Admin

In this article, find out what types of X (Twitter) channels you can connect, how to make sure you have the right access, and how to connect the channel to…

Connecting X (Twitter) Channels

In this article, learn how to connect your Pinterest channel to Social Media Management and troubleshoot basic connection issues.

Connecting Pinterest Channels

In this article, find out what types of YouTube channels you can connect, how to make sure you have the correct access, and how to connect your channels to Social…

Connecting YouTube Channels

Connecting Google Channels

In this article, find out what types of TikTok channels you can connect, how to make sure you have the right access, and how to connect your channel to Social…

Connecting TikTok Channels

In this article, find out what types of LinkedIn channels you can connect, how to make sure you have the right access, and how to connect the channel to Social…

Connecting LinkedIn Channels

In this article, find out how to set up and add your Instagram accounts to Social Media Management.

Connecting Instagram Channels

In this article, find out what types of Facebook channels you can connect, what access you’ll need, and how to connect your channel to Social Media Management.

Connecting Facebook Channels

In this article, learn the requirements and process for connecting a WhatsApp phone number to Social Media Management (SMM).

Connecting WhatsApp Phone Numbers

Reconnecting Disconnected Channels

Refreshing a Channel Connection

In this article, learn the process to connect your ad account in Social Media Management.

Connecting TikTok Ad Accounts

Is Threads Coming to Brandwatch?

Connecting Channels

In this article, learn how to navigate to Channel Admin settings and get an overview on the available options.

Channel Admin Settings

Managing Channels

Setting Up UTM Link Tracking in Publish

Additional Features

Troubleshooting Revoked Facebook Page Permissions

Creating a HAR (HTTP Archive) File

Channel Disconnections Guide for Agencies

Reporting Compromised Channels

Troubleshooting LinkedIn Channel Disconnection in Social Media Management

Troubleshooting Facebook and Instagram Channel Disconnection in Social Media Management

Best Practices for Preventing Channel Disconnections

In this article, learn about some of the most common reasons your channels could disconnect and how to plan ahead for disconnections.

Common Reasons for Channel Disconnections

Channel Admin - FAQ and Troubleshooting

___________________________________________________________

By continuing to browse this site, you agree to our <a href="https://www.brandwatch.com/legal/cookie-policy/" target="_blank" rel="nofollow noopener noreferrer">Cookie Policy</a> and <a href="https://www.brandwatch.com/legal/user-privacy-policy/" target="_blank" rel="nofollow noopener noreferrer">User Privacy Statement</a>.

Consumer Research

Publish

Academy

Vizia

Advertise

Blog

Reviews

Measure

Community

Benchmark

Events

Engage

Product Roadmap

Audience

Platform Status

Listen

Influence

Consumer Intelligence Help

Social Media Management Help

More Resources

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.