If you suspect that you’re not receiving Social Media Management emails, we suggest the following troubleshooting steps:
Go to the spam folder in your email application. If you find our emails there, remove the spam status from them.
Search your email tool for mail from [email protected].
In rare cases, a company firewall can prevent emails from arriving in your inbox. Check with your IT department if that could be the case, and ask if they can greenlight mails coming from [email protected].
Still not receiving emails? In that case, please reach out to the Support team for further assistance.