Using the Content Analysis Dashboard

The Content Analysis dashboard is one of two dashboards available in Benchmark to help you measure your brands’ social performance against your competitors’ brands. Learn more about what metrics are available in the Content Analysis dashboard and how to use the dashboard to effectively analyze your brands.


What is the Content Analysis Dashboard?

The Content Analysis dashboard compares post-level content and metrics from your brands against your competitors’ brands. The dashboard offers two tab views: the Content tab and the Analysis tab.

The Content tab displays the post content from the specified time period for any selected brand, along with the engagement, comments, likes, shares, and reactions (where applicable) for those posts.

Tip:

You can click on an individual post’s timestamp to be redirected to the original native post on the social network.

The Analysis tab offers several widgets that measure the performance of posts from those brands. The Analysis tab widgets include: Analysis summary, Posts over time, Share of voice, Posts network distribution, Posts format mix, Total engagement over time, Average engagement per post, and Share of engagement.

You can access the Content Analysis dashboard at any time by selecting Content Analysis under dashboards in the Benchmark left-hand sidebar.
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Filters in the Content Analysis dashboard

The top of the Content Analysis dashboard offers the Date Range filter and the Manage filter. Any selections in these filters will apply to all of the widgets in the dashboard.

With the Date Range filter, you can select a custom time period by choosing a start date and end date in the calendar, or select a preset time period to view: Last 7 days, Last week, Last 30 days, Last month, Last 90 days, or Last 365 days.

Note:

Benchmark offers historical data up to two years ago from the current calendar date.

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With the Manage filter, you can select the specific brands you would like to view in your dashboard. Use the search bar to find an available brand, or scroll through the list, and then select the checkbox next to a brand to add it to the dashboard. You can also toggle to include or exclude Facebook or Instagram networks from the dashboard.

Tip:

Brands that you marked as “My Brand” will be indicated by a crown icon in the Manage filter.

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After applying selections to the Manage filter, you will see the dashboard header, Compare “Brand” vs. “Brand,” update. Brands marked as “My Brand” will display first and then compared against, or “vs,” any competitor brands you selected. You will also see any toggled networks displayed in the header.

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Lastly, both the Content tab and the Analysis tab feature a search bar where you can search for post content or see metrics from posts that include a specific keyword or hashtag. This feature can be helpful to gauge the post performance of brands in a variety of scenarios, such as monitoring the performance of a specific campaign.

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Tab-specific filters

The Content tab provides the option to view content in either Card view or List view. Card view offers a visual glimpse of the post text and media, along with the Total engagement, Likes, and Comments count for each post by default. List view makes it easier to view the content metrics on the post level and provides each post's Reactions, Comments, Shares, and Total engagements by default.
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The Content tab also offers a Formats dropdown filter to select the specific post types you would like to view. You can choose to select from All Formats or Carousel, Image, Link, Poll, Text, or Video.

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Lastly, the content can be sorted using a number of ascending or descending order filters: Newest/Oldest First, Most/Least Total Engagement, Most/Least Likes, Most/Least Comments for both Facebook and Instagram, as well as Most/Least Reactions and Most/Least Shares for Facebook.

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Widgets in the Analysis Tab

Tip:

For a quick reference of what metrics are available in Benchmark widgets, visit our List of Benchmark Metrics article.

Analysis summary

The Analysis summary widget provides a high-level summary of how your brands’ posts are performing against your competitors’ posts. It includes the Posts count, Reactions, Comments, Shares, Total engagement, and Average engagement per post for the selected brands. The percentage difference for each metric is calculated based on the Date Range applied. You can sort the brands alphabetically (A-Z or Z-A) or sort each metric column by highest or lowest.

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Posts over time

The Posts over time widget is a spline chart of the number of posts created over time for each brand. The data is aggregated (subject to the channels added for each brand). The time period that displays on the x-axis is based on the time period selected in the Date Range filter. Selecting an individual brand in the widget will allow you to hone in on the data for that brand.

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Share of voice

The Share of voice widget is a donut chart of the share of voice for each brand, calculated by the total number of posts for each brand against the total number of posts for all of the selected brands during the specified time period. The data is aggregated (subject to the channels added for each brand). Hovering over each section of the donut will allow you to see the total number of posts created by that brand over the specified time period. Clicking on a brand in the legend will allow you to toggle off and omit that brand from the widget if desired.

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Posts network distribution

The Posts network distribution widget is a stacked bar chart that breaks down how many posts were created on each network (Facebook or Instagram) for each brand during the specified time period. The y-axis is alphabetically organized by the selected brands. Hovering over each bar in the widget will display the total post count for each brand on each network. If both Facebook and Instagram are toggled in the Content Analysis dashboard, then you have the option to toggle each network on or off in the widget.

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Posts format mix

The Posts format mix widget is a stacked bar chart that breaks down total posts for the selected brand by type of post (Carousel, Image, Link, Poll, Text, or Video). The data is aggregated (subject to the channels added for each brand). The y-axis is alphabetically organized by the selected brands. Hovering over each bar in the widget will display the total post count by post type for each selected brand. You have the option to toggle each post type on or off in the widget.

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Total engagement over time

The Total engagement over time widget is a spline chart showing the engagement for each brand over the specified time period. The data is aggregated (subject to the channels added for each brand). On Facebook, engagement is the sum of Likes/Reactions, Comments, and Shares. On Instagram, engagement is the sum of all Likes and Comments. The time period that displays on the x-axis is based on the time period selected in the Date Range filter. Selecting an individual brand in the widget will allow you to hone in on the data for that brand.

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Average engagement per post

The Average engagement per post widget is a grouped bar chart showing the average post engagement for each brand over the specified time period. Average engagement per post is calculated by the sum of post engagement for the brand divided by the sum of all posts made by that brand. On Facebook, engagement is the sum of Likes/Reactions, Comments, and Shares. On Instagram, engagement is the sum of all Likes and Comments. The y-axis is alphabetically organized by the selected brands. If both Facebook and Instagram are toggled in the Content Analysis dashboard, then you have the option to toggle each network on or off in the widget.

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Share of engagement

The Share of engagement widget is a donut chart showing the share of engagement for each brand, calculated by the engagement for each brand against the total engagement for all of the selected brands during the specified time period. The data is aggregated (subject to the channels added for each brand). On Facebook, engagement is the sum of Likes/Reactions, Comments, and Shares. On Instagram, engagement is the sum of all Likes and Comments. Hovering over each section of the donut will allow you to see the total number of posts created by that brand over the specified time period. Clicking on a brand in the legend will allow you to toggle off and omit that brand from the widget if desired.

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Engagement network distribution

The Engagement network distribution widget is a stacked bar chart that shows the breakdown of engagement by network (either Facebook, Instagram, or both) for a specific time period. The data is aggregated (subject to the channels added for each brand). On Facebook, engagement is the sum of Likes/Reactions, Comments, and Shares. On Instagram, engagement is the sum of all Likes and Comments. Hovering over each bar in the widget will display the total engagements count for each brand on each network. If both Facebook and Instagram are toggled in the Content Analysis dashboard, then you have the option to toggle each network on or off in the widget.cdash16.png

Engagement breakdown

The Engagement breakdown widget is a stacked bar chart that shows the breakdown of type of engagement (e.g. Comments, Reactions, or Shares) for each brand for a specific time period. The data is aggregated (subject to the channels added for each brand). Hovering over each bar in the widget will display the engagements count by type of engagement. You have the option to toggle each engagement type on or off in the widget.cdash15.png


Exporting a Content Analysis Report

You can export your customized Content Analysis dashboard as a PDF or CSV by clicking on the Export button in the top-right corner of the dashboard. For detailed instructions, visit our article on Exporting Benchmark dashboards.

Tip:

Remember to toggle the Content tab or Analysis tab depending on what information you would like to export from the Content Analysis dashboard. You will be able to see a preview of the PDF report before exporting to ensure you are downloading the desired data.

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