Setting Up Social Login

In Social Media Management, you can choose to log into your account by authenticating with a personal social media account instead of having to use a password. In this article, learn more about how to log in with a social account.


What is social login?

In Social Media Management, there are a few different login methods available, including: password, single sign-on (SSO), and social login.

When you choose to authenticate yourself via social login, you will have the option of logging into Social Media Management with your Google, Facebook, X (Twitter), or LinkedIn personal account credentials instead of using your password. Along with having to remember less passwords, social login can save you some time if you’re already logged into your social accounts on the same browser.

After you have created your Social Media Management account and logged in for the first time, you can easily set up social login from your account settings.


Setting up social login

Any user can set up social login while logged into Social Media Management.

  1. In Social Media Management’s left-hand navigation sidebar, select the Manage profile icon > Profile details.Profile details > select platform.png

    Note:

    If you have access to both Social Media Management and Consumer Research, you will see the option to go to your profile details for either.

  2. Under the My Profile section in settings, click on the Social Login tab and click Connect to the right of the social network you would like to use to log in.SMM social login.png
  3. When the login pop up for the social network appears, log in with your personal account credentials. If you are already logged into the network in your browser, click Continue.
  4. When the pop up closes, check that the applicable network now shows as Connected under Status in your social login settings.SMM social login connected.png

At any time, you can revisit the Social login tab and click Disconnect to the right of any already-connected network to remove your social account.


Logging in with social login

When you have set up social login, you will be able to log in using your connected social media credentials instead of your Social Media Management password, though you can always choose to use your password instead.

Screenshot 2025-03-25 at 5.02.59 PM.png

To learn more about all of the login methods available, visit our Logging Into Social Media Management article.

Note:

If your organization has set up single-sign on (SSO), you will be required to always log in to your account via single sign-on instead of social login.

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