With the Message Reply API, you can send messages to the social networks via Engage. By combining it with the Engage API, you can receive and reply to messages using your external tool. You can also use it in combination with the Publishing API to create your first comment on your post. In this article, learn about the benefits and features of the Message Reply API.
Note:
This article offers an introduction to the Social Media Management Team Performance API. For developer information, please visit Social Media Management's API Technical Documentation. Visit our article on Getting Access to Social Media Management APIs for first-time steps.
In this article:
Benefits of the Message Reply API
Social Media Management’s Message Reply API is an ideal solution for organizations that want to combine their social media support/community management with their omni-channel tool. The API allows you to respond to the social messages with your own custom solutions.
Message Reply API endpoint
There is one endpoint available in the Message reply API: the Message Reply endpoint.
Running this endpoint will allow you to reply to posts, comments, and direct messages (DMs) on any conversation. You can reply with text.
Accessing technical documentation
For general information about the features of our available APIs, check out our Introduction to APIs section. To view technical documentation for each Social Media Management API, please visit: falconio.docs.apiary.io.