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Bulk Actions in Listen/Social Listening

This article will cover the available bulk actions in Listen/Social Listening that your team can use to manage multiple mentions at once.

Clean up and segment your data faster with bulk actions in Listen/Social Listening.

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Applying bulk actions

  1. When viewing a saved search in Listen/Social Listening, toggle on Select multiple on the right-hand side of the screen.

  2. Check the box on the right-hand side of any mentions which you would like to take action, selecting up to 100 mentions at a time.

  3. In the Bulk Action menu that appears on the right-hand side of the screen, select the appropriate action (Change sentiment, Add Tags or Delete) and confirm the action.

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Available bulk actions:


Additional options

Switch between Uniform layout and Masonry layout.

  • Masonry layout is a traditional wall-style layout that makes the best use of space, allowing you to see more mentions at once while scrolling.

  • Uniform layout (the default) is optimized for legibility and accessibility – allowing you to review and select mentions more easily. In uniform layout, mentions are laid out in a grid which makes it perfect for:

    • Skimming through mentions quickly and selecting them precisely with your mouse

    • Tabbing through mentions using keyboard navigation

    • Easily finding your way around mentions lists with the use of a screen reader

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