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Changing Your Personal Information and Preferences

In this article, learn how to edit your name and format preferences in Social Media Management.

Updated over a month ago

Changing your name

You can edit your first name and last name that displays in Social Media Management.

Note: It's not possible to edit your user email address in Social Media Management. If you'd like to create a new account with a different email address, please work with your organization administrator.

  1. In the lower-left corner of Social Media Management, click on the Manage profile icon and select Profile details.

    Screenshot 2023-10-12 at 12.10.18 PM.png

  2. Under your personal information, edit your first name and/or last name as desired, then click Update profile. You will see confirmation of your change saved in the platform.
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    Edit personal information.png

Changing your format preferences

You can also change how you'd like the following elements to be displayed in your view of the platform:

  • Time format: military or 12-hour format

  • Week starts on: Sunday or Monday

  • Number format: e.g. 1,000.00 or 1.000,00

Use the following steps to change your format preferences:

  1. In the lower-left corner of Social Media Management, click on the Manage profile icon and select Profile details.

    Screenshot 2023-10-12 at 12.10.18 PM.png

  2. Choose your settings under Format Preferences.

    Edit format preferences.png

  3. Click Update Format to save your changes. The page will automatically refresh to apply your preferences.

    Screenshot 2023-10-12 at 3.34.19 PM.png
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