Using labels on your Publish posts is one of the most effective ways to structure your content, find posts in search, segment your customers, and create flexible reports on your labeled post performance.
Labels are only used internally in Social Media Management, so labels on posts will not be visible to your customers.
Using labels in Publish
Tip: Want to take your social media strategy to the next level? Social Media Management’s strategic services team provides professional social media consultancy through workshops, audits, and reports. Contact your Account Manager or Customer Success Manager to learn more.
Note: Labels added to your content in Publish will also appear for that content when it appears in Engage. Similarly, if a label is added to a post in Engage, it will carry over to the post in Publish.
Labeling posts in bulk
Save some time adding, removing, or replacing labels on your posts by managing your labels in bulk. You can bulk-manage labels for multiple posts in any state (e.g. draft, scheduled, or published). Please visit our full guide on Bulk Actions in Publish to learn more.
Making labels mandatory for posts
Mandatory labeling requires you to add at least one label to your posts before they can be published, scheduled, or saved to drafts. Mandatory labeling only applies to outgoing content created in Publish, not incoming content from fans or posts that you published natively. It is also enforced for all users in your organization, regardless of their team or user role.
You can make labels mandatory by setting up label groups in Social Media Management administration. Visit our Label Management article to learn more.
Setting up automated post labeling with Engage
To ensure that you or your team doesn't forget to label a post, you can set up your new Publish posts to be automatically labeled via an automation rule in Engage. When creating an automated labeling rule in Engage, check to apply the rule to your Own content. Once the rule is created, any labels indicated in the rule will be applied to your posts once they are published.
Visit our article on Setting Up Automated Labeling to learn more.
Reporting on Publish labels
The best way to report on the success of your posts based on their Publish labels is to create a new Content Performance dashboard in Measure. To get started, you can go to Measure > Dashboards > Create Dashboard and select the Label Performance dashboard template. Visit our help center article on Measure Dashboard Templates to get an overview.
The Label Performance dashboard allows you to see your top-performing labels over a specific time period along with the content metrics for labeled posts. At any time, you can easily apply a labels filter which will allow you to include or exclude posts with any labels, posts without labels, posts matching certain labels, or posts matching any of your chosen labels.
Measure dashboard metrics can be exported as CSV or PDF files for reporting. Visit our article on Exporting Measure Dashboards to learn more, including some tips on labels analysis.