Changing Your Password (While Logged In)

It's easy to reset your Social Media Management password if you suspect your account to be compromised:

  1. Log into Social Media Management.
  2. In the lower-left corner, click the Manage profile icon, then select Profile details.Screenshot 2023-10-12 at 12.10.18 PM.png
  3. Click the Security tab, then enter your old password and desired new password.Screenshot 2023-10-12 at 3.39.30 PM.png


    Your new password must be at least 8 characters and contain at least two of the following character groups: lowercase, uppercase, number, or symbol.

  4. Click Update password to apply your changes.


Apart from a strong password, we highly recommend that you enable two-factor authentication (2FA) to protect your Social Media Management account.

Was this article helpful?
0 out of 0 found this helpful
Brandwatch Academy

The Brandwatch Academy is here

Access on-demand courses on the Brandwatch product suite, plus live events to enrich your knowledge.