Forgetting your password - It happens to the best of us. Luckily, it’s easy to reset your password in Social Media Management. All you will need is access to the email address associated with your Social Media Management user.
Tip:
No luck after following this guide? Please visit the Help Center guide to troubleshooting login issues.
Resetting Your Password
To reset your Social Media Management password, please follow the steps below:
- Go to the Social Media Management login page: https://app.falcon.io
- Enter your email address followed by Continue.
- Below the password field, click Forgot Password?
- Enter your email address followed by Request Link.
- Look out for an email from noreply@falcon.io. In the body of the email, click Reset Password.
- Enter your new password into the password reset fields. Please make sure to check the password requirements.
- Click Update Password.
Note:
The link in your password reset email will remain valid for 30 minutes. If 30 minutes has passed, please repeat the steps above.