We’re passionate about sharing knowledge and enabling you to get the absolute most from our platform. As a start, here is a collection of simple resources and tools that will answer many of your questions and keep you updated about Social Media Management.
In this article:
Platform resources
You can log into the Social Media Management platform at app.falcon.io. We recommend bookmarking this link in your browser for quick access.
If you have questions about using features in Social Media Management, the help center is your best friend. You can always reach the help center in-platform by clicking the question mark icon in Social Media Management's left-hand navigation sidebar.
Struggling to find an answer? In that case, connect with our Support team to get further assistance.
The Status Page will inform you of any current hiccups in the platform. Once subscribed, you will get automatic email notifications.
Curious about new features? Product Updates has all the latest news.
Finally, our suite of mobile apps can accompany you anywhere. There is the Quick Publish App, Hub App, and the Engage App.
Learning opportunities
Our Getting Started articles are a great first step to getting familiar with Social Media Management.
The Academy offers video courses, webinars, and certifications to get in-depth training using the platform.
The Blog is full of great content that can help you create effective marketing strategies.
Our Guides are comprehensive resources to support your social media management and marketing efforts.
Our Case Studies showcase how our clients use Social Media Management to great effect. Read them to get inspired and learn tips!
Social events
Visit our Events page to find and register for upcoming masterclasses or events.
Follow our social media channels to stay updated on when, where, and what is happening: