Setting a User's Expiration Date

Administrators and Team Leaders have the option to set expiration dates on user accounts. This option can be helpful if a team member is planning to leave your organization, or if you need to grant a user temporary access to Social Media Management.

  1. From Social Media Management's left-hand navigation sidebar, select the Manage settings (cog) icon, then select Organization admin.Screenshot 2023-05-03 at 11.11.18 AM.png
  2. In the left-hand Settings menu, select Users.Screenshot 2023-10-03 at 3.36.46 PM.png
  3. Select the desired user, then under the General tab, click Show Advanced to open additional options.Screenshot 2023-10-12 at 11.53.23 AM.png
  4. Check the Expiration checkbox, then click the calendar icon in the text box to select the desired expiration date. When finished, click Save Changes at the bottom of the window.Screenshot 2023-10-12 at 11.53.54 AM.png


When a user account expires, the user account is deleted and the user can no longer log in. However, an email reminder will be sent out to theTeam Leaders and Administrators one day before the user's expiration date. If necessary, the expiration date can then be removed or extended.

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