Marking Content as Read in Bulk

You're probably already familiar with how quickly your social media inbox can fill up in Engage. With our "Bulk Mark as Read" feature, you can quickly take care of the content that is clogging your Engage feeds. You simply decide the date up to which you’d like to mark your content as read.

Bulk Marking Messages as Read

Currently, WhatsApp does not support marking as read of multiple items at once. Instead, we recommend to manually mark as read for that network. For all other supported networks, you can follow the below instructions: 

  1. In Social Media Management, hover over your profile image bottom left and click Settings.
  2. Click on Channels in the left-hand Settings sidebar.


    Only users with Admin and Team Lead permissions can reach the channels settings.

  3. Find the channel you want to mark your content as read for and click it.
  4. In the pop-up, select a date under the Bulk mark as read feature.
  5. Click Mark as Read.

This process may take a few minutes, but once completed, your channel content will be marked as read up until the date you selected.

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