We've made managing high-volume channels in Engage so much easier by introducing bulk actions. Work through thousands of messages faster than ever.
Two Ways to Simplify Mass-Engagement
- Use the check boxes on the left-hand side of each message to select multiple messages you would like to moderate.
- Use the check mark selector with the options to select All/None/Unread/Contains Spam/Is prioritized.
- In the Bulk Action Menu that appears at the above your selected message stream, select the appropriate action.
Note:
If a post has more comments than have been selected, scroll down to the very bottom of the thread before selecting All.
Available actions:
- Mark/unmark as spam
- Mark/unmark as priority
- Sentiment
- Like (for Facebook comments & replies only)
- Like (for Tweets only)
- Delete
- Mark as read