We've made managing high-volume channels in Engage so much easier by introducing bulk actions. Work through thousands of messages faster than ever.
Two Ways to Simplify Mass-Engagement
- Use the check boxes on the left-hand side of each message to select multiple messages you would like to moderate.
- Use the check mark selector with the option to select/deselect all in the menu that appears above your selected message stream.
- In the Bulk Action Menu that appears at the top of the screen, select the appropriate action.
Available actions:
- Mark/unmark as priority
- Mark/unmark as spam
- Change sentiment
- Like/unlike (for Facebook comments & replies and Tweets only)
- Delete
- Manage labels
- Mark as read