Feed sharing enables Admin or Team Lead users of Engage to share a feed with individual users or team. The recipient of the feed will then see the new feed in their Feed overview and navigation sidebar in Engage for quick and easy access. If the recipient of the feed is not an Admin, they will only be able to see content from the channels that they have access to, keeping feed content relevant to the user. The creator of the feed can edit or delete the feed at any time, and the edits will be reflected for all users the feed is shared with. In this article, learn how to share a feed with a user or team in Engage.
Note:
A user must be an Admin or Team Lead to share a feed in Engage. Team Leads can only share feeds with their assigned teams.
Note:
Please be aware that Listen feeds cannot be shared at this time.
In this article:
Sharing an Engage feed with a user or team
If you are an Admin or Team Lead user in Engage, follow the steps below to share a feed with a user or team.
- From a feed’s action menu (three dots icon) in the top-right corner of a feed, or the action menu in a feed from the navigation sidebar, click Share.
- Add the users and/or teams you want to share the feed with. You will see who are admin user (still they cannot edit/delete the feed) and you will see if a user has restricted channel access.
- Click Save and the feed will be shared with the users.
- The recipients will now see the feed in their Feed overview and in the navigation sidebar. A shared feed will be identified with a people icon next to it.
Changing feed ownership
The feed creator can reassign ownership to another Admin user at any time. This will remove themselves as owner, and the original creator will not be able to edit or delete the feed in future.
If a user is removed from the organization or they are downgraded to non-Admin/Team Lead role, the feeds they shared will automatically be transferred to another Admin user.