Admins and Team Leaders in Social Media Management can share their Engage feeds with other internal users or teams. Any edits the creator makes to their feed will also be shared in real time. Once you share an Engage feed with a teammate, or they share one with you, it will appear in your Feed overview sidebar with a group project icon.
In this article, learn how to share your own Engage feeds.
Note:
Non-Admin users can only view shared content from their assigned channels. Team Leaders can only share content with their assigned teams.
Note:
Please be aware that Listen feeds cannot be shared at this time.
In this article:
Sharing an Engage feed with a user or team
If you are an Admin or Team Lead user in Engage, follow the steps below to share a feed with a user or team.
- From a feed’s action menu (three dots icon) in the top-right corner of a feed, or the action menu in a feed from the navigation sidebar, click Share.
- Add the users and/or teams you want to share the feed with. You will see who are admin user (still they cannot edit/delete the feed) and you will see if a user has restricted channel access.
- Click Save and the feed will be shared with the users.
- The recipients will now see the feed in their Feed overview and in the navigation sidebar. A shared feed will be identified with a group project icon
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Changing feed ownership
The feed creator can reassign ownership to another Admin user at any time. This will remove themselves as owner, and the original creator will not be able to edit or delete the feed in future.
If a user is removed from the organization or they are downgraded to non-Admin/Team Lead role, the feeds they shared will automatically be transferred to another Admin user.