When replying to a X (Twitter) or Instagram post or comment thread in Engage, you have the option to mention the participants in the thread you would specifically like to reply to. This is helpful in the event that you would like to include or exclude specific users from your reply in the thread.

Mentioning a X (Twitter) user

In the Replying to box in your Engage feed (above the “Write a reply” text box), use the @ key followed by the username of the X (Twitter) user in the thread you would like to mention, then use the Enter key to add that user to the box. Continue adding all of the users you would like to mention and reply to in the thread.

Please note that the original author of the post (tweet) will always be mentioned in the Replying to box. All other mentions can be removed or added again if you wish.

Mentioning an Instagram user

When replying to an Instagram post or comment in Engage, the author of the post/comment you are replying to will automatically be mentioned in the reply text box. If you would like to mention other Instagram users/handles in your reply, manually type in the users’ Instagram account names/handles preceded by the @ key.

Mentioning a LinkedIn user

In the Replying to box in your Engage feed (above the “Write a reply” text box), use the @ key followed by the name of the LinkedIn user you would like to mention. You will see a top 10 list of users that match your search when you type the first three characters. Then use the Enter key to add that user to the Reply box.