Viewing Post Insights in Measure

The Post Insights feature in Measure’s Content and Label Performance widgets will help you obtain a complete analysis of an individual post and benchmark it against your other posts to identify what content strategies have an impact on your post performance. After viewing post insights, you can also take immediate actions, such as adding labels to your posts, viewing the post’s comments in Engage, and boosting your posts in Publish.

Tip:

For a quick look at post insights, check out our one-pager and demo video:


Accessing post insights

Post insights are accessible within the content and label performance widgets in your Measure dashboards.

In a Content Performance widget, click on the Post insights (graph) icon on a post in card view or to the right of the post in list view.Screenshot

In a Label Performance widget, first click on a label to view its associated posts, then click the Post insights (graph) icon on the desired post.ScreenshotScreenshot

The Post Insights window will open to display a preview of your post along with several options for detailed insights.Screenshot

Post preview

In the Post Insights window, you will see an expanded preview of the post on the left-hand side, similar to the Content Performance widget’s preview in card view.Screenshot

The full text of the post will be displayed. For video posts, you can play the attached video by hovering over it (for Facebook, Instagram, Twitter, and LinkedIn videos) or by clicking on it (for TikTok videos). You will also see a quick snapshot of engagement statistics for the post underneath it, dependent on the post type (e.g. Likes, Comments, Shares, Saves, Views, etc.).

Labeling posts

Underneath the post preview, you will see any labels currently associated with the post and have the option to apply additional labels available to your team in Social Media Management. Click the Edit (pencil) icon in the Labels section to add or edit labels.ScreenshotScreenshotScreenshot

Note:

If your Social Media Management user role has access to create labels, you will also be able to create new labels in Measure.

Iris post analysis

At the top of the Post insights window, you will see an Analyze Post button to analyze your post using Iris post analysis.image2.png

Iris is Brandwatch’s AI powered by OpenAI ChatGPT technology. The post analysis feature in Measure will analyze your post’s content and comments to return valuable insights such as sentiment, tone of voice, style, and much more.

To learn more about the full capabilities of this feature and additional Iris AI tools available in Brandwatch, please visit our dedicated article on Iris Post Analysis.

Viewing post insights

Under the Check the performance of your post window, you will be able to view your post insights from several different perspectives to get the best insights for your social media strategy.

By default, each perspective offers a Highlight analysis tooltip to compare the specific post with all other posts included in the widget and return the most important metric depending on the goal for the social post.Screenshot

Tip:

See the article section below to check all of the available metrics for each insights section by network and post type.

Summary

The Summary section provides a quick overview of some of the most popular metrics to measure on a post, depending on the social media goal for the post:

  • Impressions, Reach, Plays (Awareness)
  • Engagements, Engagement Rate (Engagements)
  • Link clicks/Clicks (Conversions)

Screenshot

When you hover over the metrics in the chart, each of these metrics has a comparison with the average value of the posts added in the widget where the post was clicked.Screenshot

Note:

The Highlight/Ranking section percentage and Average number of the posts have different meanings:

  • Highlight/Ranking section percentage: The post has an engagement rate higher than the percentage of the rest.
  • Average: The average value of the metric across all posts in the widget (i.e. same aggregated value as if you select the Average aggregation of a metric).

Distribution

The Distribution section, you can have a drill-down analysis of the post distribution. It contains the following metrics:

  • Impressions/Plays
    • Facebook: Impressions by paid/organic/viral and fans/non fans.
    • TikTok: For You, Following, Hashtag, Sound, Profile, Discovery video views.
  • Reach
    • Facebook: Reach by paid/organic/viral and fans/non-fans.
  • Frequency

Screenshot

Engagement

The Engagement section provides an overview of the most important engagement metrics for the post. The following metrics are available:

  • Engagement rate
  • Engagement rate (Reach)
  • Engaged users
  • Engaged users rate
  • Breakdown of engagements (Reactions, Comments, Shares and/or Saves)

Screenshot

Conversion

The Conversion section offers a selection of the most important conversion metrics for the post. The following metrics are available:

  • Clicks
  • Click-through rate (CTR)
  • Link clicks
  • Link click-through rate (Link CTR)
  • Profile clicks (Twitter)

Screenshot

If the post is from Facebook and promoted, it will also include:

  • Paid click-through rate (Paid CTR)
  • Cost per link click
  • Purchase
  • Cost per purchase

Promotion

If you have a Facebook ad account connected to Social Media Management, the Promotion section will offer in-depth analysis of your paid post performance, including a comparison of the total amount spend on the ad with your total conversion value and Paid impressions, Paid engagements, and Paid clicks metrics. You can use the dropdown in the top-left to filter your Meta ads by platform (e.g. Facebook, Instagram, Messenger, or Audience Network). Screenshot 2023-09-29 at 2.16.50 PM.png

Video

The Video section offers insights on the performance of your Facebook, Twitter, and TikTok video posts, including metrics on your video viewers, average watch time (for Facebook and Twitter), video view rate, and video completion rate. You will also see a benchmark statistic for how the video post compared to other posts in the widget. For TikTok videos, you will also see metrics for watch time, video length, and video frequency.

For Facebook videos, you will see a video retention graph that tracks the view retention and any drops in your video views.Screenshot 2023-09-29 at 2.10.26 PM.png

Actions after analysis

After viewing your post analysis from Iris, you have the option to take several actions on the post at the bottom of the Post Insights window:

Note:

With the exception of the Boost post action, all other actions are possible for all supported networks.

  • View in Engage: Will take you to Engage to see all the comments from the post.
  • View in Network: Allows you to view the post on the native network.
  • Copy to Publish: Will copy the post message and media to Publish so you can share and publish it on additional networks.
  • Boost post (for Facebook and Instagram posts): Will allow you to boost a Facebook or Instagram post as if you were in Publish.

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Available Metrics by Network and Post Type

Facebook metrics

Summary section:

Metric Text post Image post Video post Link post
Impressions
Reach
Engagements
Engagement rate
Clicks
Link clicks

Distribution section:

Metric Text post Image post Video post Link post
Impressions
Reach
Fan impressions
Non-fan impressions
Fans reach
Non-fans reach
Paid impressions
Organic impressions
Viral impressions
Paid reach
Organic reach
Viral reach

Engagement section:

Metric Text post Image post Video post Link post
Engagements
Engagement rate
Engagement rate (Reach)
Engaged users
Engaged users rate
Reactions
Comments
Shares

Conversion section:

Metric Text post Image post Video post Link post
Clicks
Click-through rate (CTR)

Link clicks

Link click-through rate (Link CTR)
Paid CTR (if paid)
Purchases (if paid)
Cost per purchase (if paid)
Cost per link click

Instagram metrics

Summary section:

Metric Image post Video post Carousel post Reel Story
Impressions
Plays
Reach
Engagements
Engagement rate (Reach)

Distribution section:

Metric Image post Video post Carousel post Reel Story
Impressions
Plays
Video views
Reach
Frequency

Engagement section:

Metric Image post Video post Carousel post Reel Story
Engagements  ✗
Engagement rate  ✗  ✗
Engagement rate (Reach)  ✗
Reactions  ✗
Comments  ✗
Shares  ✗
Saves  ✗  ✗  ✗  ✗
Taps forward  ✗  ✗  ✗  ✗
Taps back  ✗  ✗  ✗  ✗
Exits  ✗  ✗  ✗  ✗
Exit rate  ✗  ✗  ✗  ✗

Conversion section:

Conversion metrics are currently not available for Instagram posts.

LinkedIn metrics

Summary section:

Metric Text/Image post Video post Link post Poll Document
Impressions
Reach
Engagements
Engagement rate
Clicks

Distribution section:

Metric Text/Image post Video post Link post Poll Document
Impressions
Reach
Frequency

Engagement section:

Metric Text/Image post Video post Link post Poll Document
Engagements
Engagement rate
Engagement rate (Reach)
Reactions
Comments
Shares

Conversion section:

Metric Text/Image post Video post Link post Poll Document
Clicks
Click-through rate (CTR)

Twitter metrics

Summary section:

Metric Text post Image post Video post
Impressions
Reach
Engagements
Engagement rate
Link clicks

Distribution section:

Metric Text post Image post Video post
Impressions
Reach
Frequency

Engagement section:

Metric Text post Image post Video post
Engagements
Engagement rate
Engagement rate (Reach)
Engaged users
Engaged users rate
Reactions
Comments
Shares

Conversion section:

Metric Text post Image post Video post
Link clicks
Link click-through rate (Link CTR)
Profile clicks

TikTok metrics

Summary section:

Metric Video post
Impressions
Reach
Engagements
Engagement rate

Distribution section:

Metric Video post
Impressions
Reach
Frequency
For you video views
Following video views
Hashtag video views
Sound video views
Profile video views
Discovery video views

Engagement section:

Metric Video post
Engagements
Engagement rate
Engagement rate (Reach)
Reactions 
Comments
Shares

Conversion section

Conversion metrics are currently not available for TikTok posts.

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