# Social Media Management | Help Center > How can we help? ## Getting Started - [Accessing the Success Hub](https://social-media-management-help.brandwatch.com/en/articles/15381825-accessing-the-success-hub.md): In this article, learn how to access the Success Hub in your Brandwatch platforms, what features it offers, and how it can improve your day-to-day experience using our tools. - [Exploring Social Media Management for the First Time](https://social-media-management-help.brandwatch.com/en/articles/12767505-exploring-social-media-management-for-the-first-time.md): In this article, get a quick tour of how to navigate the platform. - [Introduction to Channels, Users, and Teams](https://social-media-management-help.brandwatch.com/en/articles/12767506-introduction-to-channels-users-and-teams.md): In this article, we'll go over the core Social Media Management building blocks you'll encounter in your organization: channels, users, and teams. - [Connecting Your Channels to Social Media Management](https://social-media-management-help.brandwatch.com/en/articles/12767507-connecting-your-channels-to-social-media-management.md): In this article, learn the basic steps to connect a channel and find quick links to detailed channel connection guides by network. - [How Much Historical Data Will I See After I Connect a Channel?](https://social-media-management-help.brandwatch.com/en/articles/12767508-how-much-historical-data-will-i-see-after-i-connect-a-channel.md): In this article, you can find out what historical data to expect for each network. - [How Does Social Media Management Partner with Social Networks?](https://social-media-management-help.brandwatch.com/en/articles/12767510-how-does-social-media-management-partner-with-social-networks.md): In this article, find out more about Brandwatch's relationship with social networks as a third-party platform. - [Social Media Management Pro and Premium Features](https://social-media-management-help.brandwatch.com/en/articles/12767511-social-media-management-pro-and-premium-features.md): Social Media Management Pro and Premium Features - [Introduction to Brandwatch Academy](https://social-media-management-help.brandwatch.com/en/articles/12767512-introduction-to-brandwatch-academy.md): In this article, find out more about Academy, who can access it, and what you can achieve. - [Join the Brandwatch Community](https://social-media-management-help.brandwatch.com/en/articles/13514072-join-the-brandwatch-community.md): Learn more about the Brandwatch Community and how to join - [Setting Up Your Brandwatch Account](https://social-media-management-help.brandwatch.com/en/articles/12767513-setting-up-your-brandwatch-account.md): This article covers the preliminary steps you’ll take to join a Social Media Management organization and set up your user account. - [Logging Into Social Media Management](https://social-media-management-help.brandwatch.com/en/articles/12767514-logging-into-social-media-management.md): In this article, learn how to log into the platform using each of the different login methods. - [Single Sign-On \(SSO\) in Social Media Management](https://social-media-management-help.brandwatch.com/en/articles/12767516-single-sign-on-sso-in-social-media-management.md): Single Sign-On \(SSO\) - [Setting Up Social Login](https://social-media-management-help.brandwatch.com/en/articles/12767517-setting-up-social-login.md): In this article, learn more about how to log in with a social account. - [Setting Up Two-Factor Authentication \(2FA\) in Social Media Management](https://social-media-management-help.brandwatch.com/en/articles/12767518-setting-up-two-factor-authentication-2fa-in-social-media-management.md): In this article, find out more about two-factor authentication and how to adjust your 2FA settings in Social Media Management. - [FAQ: Issues Logging In](https://social-media-management-help.brandwatch.com/en/articles/12767519-faq-issues-logging-in.md): This article will help to solve any common issues you have if you can’t log into Social Media Management. - [Overview of Artificial Intelligence \(AI\) Features in Social Media Management](https://social-media-management-help.brandwatch.com/en/articles/12767531-overview-of-artificial-intelligence-ai-features-in-social-media-management.md): Learn about the AI features currently available in Social Media Management. - [Overview of Consumer Intelligence](https://social-media-management-help.brandwatch.com/en/articles/12767532-overview-of-consumer-intelligence.md): In this article, get an overview of our Consumer Intelligence platform and learn what tools are available. - [Two-Factor Authentication \(2FA\) FAQs and Troubleshooting](https://social-media-management-help.brandwatch.com/en/articles/12767611-two-factor-authentication-2fa-faqs-and-troubleshooting.md): This article addresses some common issues and questions you may encounter when setting up your two-factor authentication \(2FA\) for your Brandwatch account. - [System Requirements](https://social-media-management-help.brandwatch.com/en/articles/12767612-system-requirements.md): Find out the system requirements needed to ensure an optimal experience with the Social Media Management platform. - [Not Receiving Emails from Social Media Management?](https://social-media-management-help.brandwatch.com/en/articles/12767613-not-receiving-emails-from-social-media-management.md): Not Receiving Emails from Social Media Management? - [Glossary of Terms](https://social-media-management-help.brandwatch.com/en/articles/12767615-glossary-of-terms.md): In this glossary, you can find descriptions of the most common technical terms used in relation to the Social Media Management platform. - [New User Resources](https://social-media-management-help.brandwatch.com/en/articles/12767616-new-user-resources.md): New User Resources - [Contacting the Support Team in Social Media Management](https://social-media-management-help.brandwatch.com/en/articles/12767617-contacting-the-support-team-in-social-media-management.md): In this article, learn how to access the Platform Status page to check for platform issues and contact the Support team within the platform or by email. - [Viewing Promoted Facebook and Instagram Posts in Social Media Management](https://social-media-management-help.brandwatch.com/en/articles/12767535-viewing-promoted-facebook-and-instagram-posts-in-social-media-management.md): In this article, we will review how your own paid Facebook and Instagram content may be indexed in Social Media Management. - [LinkedIn, Threads, and TikTok Account Limitations for Brandwatch Suite Customers](https://social-media-management-help.brandwatch.com/en/articles/13762992-linkedin-threads-and-tiktok-account-limitations-for-brandwatch-suite-customers.md): Learn about LinkedIn, Threads, or TikTok account limitations that may impact your Brandwatch suite depending on your suite setup. - [Viewing Help Center Articles in Other Languages Using Browser Translation Tools](https://social-media-management-help.brandwatch.com/en/articles/14644354-viewing-help-center-articles-in-other-languages-using-browser-translation-tools.md): Our Brandwatch help center articles are available in English language only by default. In this article, learn how to translate our help center articles into other languages using free browser trans... ## Product Updates - [Product Updates: July 2026](https://social-media-management-help.brandwatch.com/en/articles/16053342-product-updates-july-2026.md) - [Product Updates: June 2026](https://social-media-management-help.brandwatch.com/en/articles/15800164-product-updates-june-2026.md) - [Product Updates: May 2026](https://social-media-management-help.brandwatch.com/en/articles/15302290-product-updates-may-2026.md) - [Product Updates: April 2026](https://social-media-management-help.brandwatch.com/en/articles/14818685-product-updates-april-2026.md) - [Product Updates: March 2026](https://social-media-management-help.brandwatch.com/en/articles/14469704-product-updates-march-2026.md) - [Product Updates: February 2026](https://social-media-management-help.brandwatch.com/en/articles/13831791-product-updates-february-2026.md) - [Product Updates: January 2026](https://social-media-management-help.brandwatch.com/en/articles/13334852-product-updates-january-2026.md): Social Media Management Product Updates: January 2026 - [Product Updates | December 2025](https://social-media-management-help.brandwatch.com/en/articles/13160485-product-updates-december-2025.md): Product Updates | December 2025 - [Product Updates | November 2025](https://social-media-management-help.brandwatch.com/en/articles/12995678-product-updates-november-2025.md): November 2025 Product Updates in Social Media Management - [Product Updates | October 2025](https://social-media-management-help.brandwatch.com/en/articles/12767618-product-updates-october-2025.md): Product Updates | October 2025 - [Product Updates | September 2025](https://social-media-management-help.brandwatch.com/en/articles/12767619-product-updates-september-2025.md): Product Updates | September 2025 - [Product Updates | August 2025](https://social-media-management-help.brandwatch.com/en/articles/12767620-product-updates-august-2025.md): Product Updates | August 2025 - [Product Updates | July 2025](https://social-media-management-help.brandwatch.com/en/articles/12767622-product-updates-july-2025.md): Product Updates | July 2025 - [Product Updates | June 2025](https://social-media-management-help.brandwatch.com/en/articles/12767623-product-updates-june-2025.md): Product Updates | June 2025 - [Product Updates | May 2025](https://social-media-management-help.brandwatch.com/en/articles/12767624-product-updates-may-2025.md): Product Updates | May 2025 - [Product Updates | April 2025](https://social-media-management-help.brandwatch.com/en/articles/12767625-product-updates-april-2025.md): Product Updates | April 2025 - [Product Updates | March 2025](https://social-media-management-help.brandwatch.com/en/articles/12767626-product-updates-march-2025.md): Product Updates | March 2025 - [Product Updates | February 2025](https://social-media-management-help.brandwatch.com/en/articles/12767627-product-updates-february-2025.md): Product Updates | February 2025 - [Product Updates | January 2025](https://social-media-management-help.brandwatch.com/en/articles/12767628-product-updates-january-2025.md): Product Updates | January 2025 - [Product Updates | December 2024](https://social-media-management-help.brandwatch.com/en/articles/12767629-product-updates-december-2024.md): Product Updates | December 2024 - [Product Updates | November 2024](https://social-media-management-help.brandwatch.com/en/articles/12767631-product-updates-november-2024.md): Product Updates | November 2024 - [Product Updates | October 2024](https://social-media-management-help.brandwatch.com/en/articles/12767632-product-updates-october-2024.md): Product Updates | October 2024 - [Product Updates | September 2024](https://social-media-management-help.brandwatch.com/en/articles/12767633-product-updates-september-2024.md): Product Updates | September 2024 - [Product Updates | August 2024](https://social-media-management-help.brandwatch.com/en/articles/12767634-product-updates-august-2024.md): Product Updates | August 2024 - [Product Updates | July 2024](https://social-media-management-help.brandwatch.com/en/articles/12767635-product-updates-july-2024.md): Product Updates | July 2024 - [Product Updates | June 2024](https://social-media-management-help.brandwatch.com/en/articles/12767636-product-updates-june-2024.md): Product Updates | June 2024 - [Product Updates | May 2024](https://social-media-management-help.brandwatch.com/en/articles/12767638-product-updates-may-2024.md): Product Updates | May 2024 - [Product Updates | April 2024](https://social-media-management-help.brandwatch.com/en/articles/12767639-product-updates-april-2024.md): Product Updates | April 2024 - [Product Updates | March 2024](https://social-media-management-help.brandwatch.com/en/articles/12767640-product-updates-march-2024.md): Product Updates | March 2024 - [Product Updates | February 2024](https://social-media-management-help.brandwatch.com/en/articles/12767641-product-updates-february-2024.md): Product Updates | February 2024 - [Product Updates | January 2024](https://social-media-management-help.brandwatch.com/en/articles/12767642-product-updates-january-2024.md): Product Updates | January 2024 - [Product Updates | December 2023](https://social-media-management-help.brandwatch.com/en/articles/12767644-product-updates-december-2023.md): Product Updates | December 2023 - [Product Updates | November 2023](https://social-media-management-help.brandwatch.com/en/articles/12767645-product-updates-november-2023.md): Product Updates | November 2023 - [X \(Twitter\) API Changes - November 2023](https://social-media-management-help.brandwatch.com/en/articles/12767647-x-twitter-api-changes-november-2023.md): X \(Twitter\) API Changes - November 2023 - [Product Updates | October 2023](https://social-media-management-help.brandwatch.com/en/articles/12767648-product-updates-october-2023.md): Product Updates | October 2023 - [Product Updates | September 2023](https://social-media-management-help.brandwatch.com/en/articles/12767649-product-updates-september-2023.md): Product Updates | September 2023 - [Product Updates | August 2023](https://social-media-management-help.brandwatch.com/en/articles/12767650-product-updates-august-2023.md): Product Updates | August 2023 - [Product Updates | July 2023](https://social-media-management-help.brandwatch.com/en/articles/12767652-product-updates-july-2023.md): Product Updates | July 2023 - [Product Updates | June 2023](https://social-media-management-help.brandwatch.com/en/articles/12767653-product-updates-june-2023.md): Product Updates | June 2023 - [Product Updates | May 2023](https://social-media-management-help.brandwatch.com/en/articles/12767654-product-updates-may-2023.md): Product Updates | May 2023 - [Product Updates | April 2023](https://social-media-management-help.brandwatch.com/en/articles/12767655-product-updates-april-2023.md): Product Updates | April 2023 - [Product Updates | March 2023](https://social-media-management-help.brandwatch.com/en/articles/12767656-product-updates-march-2023.md): Product Updates | March 2023 - [Product Updates | February 2023](https://social-media-management-help.brandwatch.com/en/articles/12767657-product-updates-february-2023.md): Product Updates | February 2023 - [Product Updates | January 2023](https://social-media-management-help.brandwatch.com/en/articles/12767658-product-updates-january-2023.md): Product Updates | January 2023 - [Product Updates | December 2022](https://social-media-management-help.brandwatch.com/en/articles/12767659-product-updates-december-2022.md): Product Updates | December 2022 - [Product Updates | November 2022](https://social-media-management-help.brandwatch.com/en/articles/12767660-product-updates-november-2022.md): Product Updates | November 2022 - [Product Updates | October 2022](https://social-media-management-help.brandwatch.com/en/articles/12767661-product-updates-october-2022.md): Product Updates | October 2022 - [Product Updates | September 2022](https://social-media-management-help.brandwatch.com/en/articles/12767662-product-updates-september-2022.md): Product Updates | September 2022 - [Product Updates | August 2022](https://social-media-management-help.brandwatch.com/en/articles/12767664-product-updates-august-2022.md): Product Updates | August 2022 - [Product Updates | July 2022](https://social-media-management-help.brandwatch.com/en/articles/12767665-product-updates-july-2022.md): Product Updates | July 2022 - [Product Updates | June 2022](https://social-media-management-help.brandwatch.com/en/articles/12767667-product-updates-june-2022.md): Product Updates | June 2022 - [Product Updates | May 2022](https://social-media-management-help.brandwatch.com/en/articles/12767669-product-updates-may-2022.md): Product Updates | May 2022 - [Product Updates | April 2022](https://social-media-management-help.brandwatch.com/en/articles/12767670-product-updates-april-2022.md): Product Updates | April 2022 - [Introduction to TikTok | March 2022](https://social-media-management-help.brandwatch.com/en/articles/12767672-introduction-to-tiktok-march-2022.md): Introduction to TikTok | March 2022 - [Product Updates | March 2022](https://social-media-management-help.brandwatch.com/en/articles/12767673-product-updates-march-2022.md): Product Updates | March 2022 - [Product Updates | February 2022](https://social-media-management-help.brandwatch.com/en/articles/12767674-product-updates-february-2022.md): Product Updates | February 2022 - [Product Updates | January 2022](https://social-media-management-help.brandwatch.com/en/articles/12767675-product-updates-january-2022.md): Product Updates | January 2022 ## Administration - [Connecting Pinterest Channels](https://social-media-management-help.brandwatch.com/en/articles/12768081-connecting-pinterest-channels.md): In this article, learn how to connect your Pinterest channel to Social Media Management and troubleshoot basic connection issues. - [Refreshing a Channel Connection](https://social-media-management-help.brandwatch.com/en/articles/12768082-refreshing-a-channel-connection.md): Refreshing a Channel Connection - [Reconnecting Disconnected Channels](https://social-media-management-help.brandwatch.com/en/articles/12768083-reconnecting-disconnected-channels.md): Reconnecting Disconnected Channels - [Connecting Facebook Channels](https://social-media-management-help.brandwatch.com/en/articles/12768084-connecting-facebook-channels.md): In this article, find out what types of Facebook channels you can connect, what access you’ll need, and how to connect your channel to Social Media Management. - [Connecting Instagram Channels](https://social-media-management-help.brandwatch.com/en/articles/12768085-connecting-instagram-channels.md): In this article, find out how to set up and add your Instagram accounts to Social Media Management. - [Connecting X \(Twitter\) Channels](https://social-media-management-help.brandwatch.com/en/articles/12768086-connecting-x-twitter-channels.md): In this article, find out what types of X \(Twitter\) channels you can connect, how to make sure you have the right access, and how to connect the channel to Social Media Management. - [Connecting LinkedIn Channels](https://social-media-management-help.brandwatch.com/en/articles/12768087-connecting-linkedin-channels.md): In this article, find out what types of LinkedIn channels you can connect, how to make sure you have the right access, and how to connect the channel to Social Media Management. - [Connecting TikTok Channels](https://social-media-management-help.brandwatch.com/en/articles/12768088-connecting-tiktok-channels.md): In this article, find out what types of TikTok channels you can connect, how to make sure you have the right access, and how to connect your channel to Social Media Management. - [Connecting YouTube Channels](https://social-media-management-help.brandwatch.com/en/articles/12768089-connecting-youtube-channels.md): In this article, find out what types of YouTube channels you can connect, how to make sure you have the correct access, and how to connect your channels to Social Media Management. - [Connecting Google Channels](https://social-media-management-help.brandwatch.com/en/articles/12768090-connecting-google-channels.md): Connecting Google Channels - [Connecting WhatsApp Channels](https://social-media-management-help.brandwatch.com/en/articles/12768091-connecting-whatsapp-channels.md): Connecting WhatsApp Channels - [Channel Admin Settings](https://social-media-management-help.brandwatch.com/en/articles/12768093-channel-admin-settings.md): In this article, learn how to navigate to Channel Admin settings and get an overview on the available options. - [Setting Up UTM Link Tracking in Publish](https://social-media-management-help.brandwatch.com/en/articles/12768094-setting-up-utm-link-tracking-in-publish.md): Setting Up UTM Link Tracking in Publish - [Channel Disconnections Guide for Agencies](https://social-media-management-help.brandwatch.com/en/articles/12768095-channel-disconnections-guide-for-agencies.md): Channel Disconnections Guide for Agencies - [Creating a HAR \(HTTP Archive\) File](https://social-media-management-help.brandwatch.com/en/articles/12768096-creating-a-har-http-archive-file.md): Creating a HAR \(HTTP Archive\) File - [Common Reasons for Channel Disconnections](https://social-media-management-help.brandwatch.com/en/articles/12768097-common-reasons-for-channel-disconnections.md): In this article, learn about some of the most common reasons your channels could disconnect and how to plan ahead for disconnections. - [Best Practices for Preventing Channel Disconnections](https://social-media-management-help.brandwatch.com/en/articles/12768098-best-practices-for-preventing-channel-disconnections.md): Best Practices for Preventing Channel Disconnections - [Troubleshooting Facebook and Instagram Channel Disconnection in Social Media Management](https://social-media-management-help.brandwatch.com/en/articles/12768099-troubleshooting-facebook-and-instagram-channel-disconnection-in-social-media-management.md): Troubleshooting Facebook and Instagram Channel Disconnection in Social Media Management - [Troubleshooting LinkedIn Channel Disconnection in Social Media Management](https://social-media-management-help.brandwatch.com/en/articles/12768100-troubleshooting-linkedin-channel-disconnection-in-social-media-management.md): Troubleshooting LinkedIn Channel Disconnection in Social Media Management - [Troubleshooting Revoked Facebook Page Permissions](https://social-media-management-help.brandwatch.com/en/articles/12768101-troubleshooting-revoked-facebook-page-permissions.md): Troubleshooting Revoked Facebook Page Permissions - [Reporting Compromised Channels](https://social-media-management-help.brandwatch.com/en/articles/12768102-reporting-compromised-channels.md): Reporting Compromised Channels - [Introduction to Settings](https://social-media-management-help.brandwatch.com/en/articles/12768128-introduction-to-settings.md): Introduction to Social Media Management Settings - [Changing Your Personal Information and Preferences](https://social-media-management-help.brandwatch.com/en/articles/12768129-changing-your-personal-information-and-preferences.md): In this article, learn how to edit your name, email address, language, and format preferences in Social Media Management. - [Changing Your Password \(While Logged In\)](https://social-media-management-help.brandwatch.com/en/articles/12768130-changing-your-password-while-logged-in.md): Changing Your Password \(While Logged In\) - [FAQ: User Authentication](https://social-media-management-help.brandwatch.com/en/articles/12768131-faq-user-authentication.md): FAQ: User Authentication - [Managing Your Notifications in Social Media Management](https://social-media-management-help.brandwatch.com/en/articles/12768132-managing-your-notifications-in-social-media-management.md): In this article, learn how to view and manage your notifications in Social Media Management. - [User Roles](https://social-media-management-help.brandwatch.com/en/articles/12768103-user-roles.md): In this article, we'll cover the types of permissions available for each user role and specific permissions in each module of Social Media Management. - [Managing Users](https://social-media-management-help.brandwatch.com/en/articles/12768104-managing-users.md): In this article, learn about the available options for managing the users in your organization. - [Managing Teams](https://social-media-management-help.brandwatch.com/en/articles/12768106-managing-teams.md): This article will help you create and manage your team access to best suit your organization’s structure. - [Setting Default Facebook and LinkedIn Geo-Targeting for a User](https://social-media-management-help.brandwatch.com/en/articles/12768107-setting-default-facebook-and-linkedin-geo-targeting-for-a-user.md): Setting Default Facebook and LinkedIn Geo-Targeting for a User - [Setting a User's Expiration Date](https://social-media-management-help.brandwatch.com/en/articles/12768108-setting-a-user-s-expiration-date.md): Setting a User's Expiration Date - [Iris Writing Assistant in Publish, Engage, and Advertise](https://social-media-management-help.brandwatch.com/en/articles/12768109-iris-writing-assistant-in-publish-engage-and-advertise.md): Iris Writing Assistant in Publish, Engage, and Advertise - [Navigating Between Social Media Management and Brandwatch](https://social-media-management-help.brandwatch.com/en/articles/12768110-navigating-between-social-media-management-and-brandwatch.md): Navigating Between Social Media Management and Brandwatch - [Label Management](https://social-media-management-help.brandwatch.com/en/articles/12768112-label-management.md): In this article, learn how to view, create, edit, or delete labels in your settings; how to change users' default labeling permissions; how to set up automated or mandatory labeling, and more. - [Viewing the Audit Log](https://social-media-management-help.brandwatch.com/en/articles/12768113-viewing-the-audit-log.md): Viewing the Audit Log - [Using the URL Shortener](https://social-media-management-help.brandwatch.com/en/articles/12768114-using-the-url-shortener.md): Using the URL Shortener - [Setting Up Vanity URLs](https://social-media-management-help.brandwatch.com/en/articles/12768116-setting-up-vanity-urls.md): Setting Up Vanity URLs - [Switching Organizations](https://social-media-management-help.brandwatch.com/en/articles/12768117-switching-organizations.md): In this article, learn about the organization switcher and how to switch between organizations in your platform. - [Team View](https://social-media-management-help.brandwatch.com/en/articles/12768118-team-view.md): Using Team View, you can simplify your workflow and focus on the tasks at hand for your selected team. - [Email Security Settings \(SPF, DKIM, and DMARC\)](https://social-media-management-help.brandwatch.com/en/articles/12768120-email-security-settings-spf-dkim-and-dmarc.md): Email Security Settings \(SPF, DKIM, and DMARC\) - [FAQ: Team Management](https://social-media-management-help.brandwatch.com/en/articles/12768121-faq-team-management.md): FAQ: Team Management - [Why is Social Media Management Not Loading?](https://social-media-management-help.brandwatch.com/en/articles/12768122-why-is-social-media-management-not-loading.md): Why is Social Media Management Not Loading? - [Adding Social Media Management to an Adblocker Whitelist](https://social-media-management-help.brandwatch.com/en/articles/12768123-adding-social-media-management-to-an-adblocker-whitelist.md): Adding Social Media Management to an Adblocker Whitelist - [Language Support in Social Media Management](https://social-media-management-help.brandwatch.com/en/articles/12768124-language-support-in-social-media-management.md): In this article, learn about language detection in Social Media Management, what features are available, and which languages are supported. - [FAQ: Essentials Social Media Management Packages](https://social-media-management-help.brandwatch.com/en/articles/12768125-faq-essentials-social-media-management-packages.md): Essentials Social Media Management Packages - [Privacy Compliance](https://social-media-management-help.brandwatch.com/en/articles/12768126-privacy-compliance.md): Privacy Compliance - [Information Security Compliance](https://social-media-management-help.brandwatch.com/en/articles/12768127-information-security-compliance.md): Information Security Compliance ## APIs and Integrations - [Using Zendesk Features in Engage](https://social-media-management-help.brandwatch.com/en/articles/12768041-using-zendesk-features-in-engage.md): Using Zendesk Features in Engage - [Setting Up a Looker Studio Connection for Measure](https://social-media-management-help.brandwatch.com/en/articles/12768044-setting-up-a-looker-studio-connection-for-measure.md): In this article, learn how to set up Brandwatch’s connectors in Looker Studio to supercharge your own reporting. - [Setting Up a HubSpot Ticket Management Connection for Engage](https://social-media-management-help.brandwatch.com/en/articles/12768046-setting-up-a-hubspot-ticket-management-connection-for-engage.md): In this article, learn more about how to connect your HubSpot account to Social Media Management and which features will be available. - [Setting Up a Salesforce Lead Management Connection for Engage](https://social-media-management-help.brandwatch.com/en/articles/12768047-setting-up-a-salesforce-lead-management-connection-for-engage.md): In this article, we will explore how to set up this connection, effectively capture leads, and utilize it in conjunction with the Case Management integration. - [Setting Up a Salesforce Case Management Connection for Engage](https://social-media-management-help.brandwatch.com/en/articles/12768052-setting-up-a-salesforce-case-management-connection-for-engage.md): In this article, learn more about Engage’s integration with Salesforce Service Cloud: Case Management, what features are available, and how to connect your accounts. - [Setting Up a ServiceNow Case Management Connection for Engage](https://social-media-management-help.brandwatch.com/en/articles/12768048-setting-up-a-servicenow-case-management-connection-for-engage.md): In this article, learn more about Engage’s integration with ServiceNow Case Management, what features are available, and how to connect your account to Social Media Management. - [Setting Up a Bynder Connection](https://social-media-management-help.brandwatch.com/en/articles/12768051-setting-up-a-bynder-connection.md): In this article, learn how to connect your Bynder account to Social Media Management and access your Bynder assets from Publish. - [Setting Up a Sociuu Connection](https://social-media-management-help.brandwatch.com/en/articles/12768056-setting-up-a-sociuu-connection.md): Setting Up a Sociuu Connection - [Setting Up a QBank Connection](https://social-media-management-help.brandwatch.com/en/articles/12768057-setting-up-a-qbank-connection.md): Setting Up a QBank Connection - [Setting Up a Zendesk Ticket Management Connection](https://social-media-management-help.brandwatch.com/en/articles/12768058-setting-up-a-zendesk-ticket-management-connection.md): In this article, learn how to set up, edit, and delete the Zendesk Ticket Management integration for your Social Media Management organization. - [Setting Up a StoryStream Connection](https://social-media-management-help.brandwatch.com/en/articles/12768059-setting-up-a-storystream-connection.md): Setting Up a StoryStream Connection - [Installing the Brandwatch App in Hubspot](https://social-media-management-help.brandwatch.com/en/articles/13400083-installing-the-brandwatch-app-in-hubspot.md): Install our Brandwatch app in Hubspot to enable reply functionality from Brandwatch Engage. - [Installing the Brandwatch App in Salesforce](https://social-media-management-help.brandwatch.com/en/articles/12767499-installing-the-brandwatch-app-in-salesforce.md) - [Setting Up a Tableau Connection \(Pre-release\)](https://social-media-management-help.brandwatch.com/en/articles/14846514-setting-up-a-tableau-connection-pre-release.md): In this article, learn how to set up a Tableau connection in Social Media Management \(SMM\). - [FAQs: Social Media Management APIs](https://social-media-management-help.brandwatch.com/en/articles/15554383-faqs-social-media-management-apis.md) - [Getting Access to Social Media Management APIs](https://social-media-management-help.brandwatch.com/en/articles/12768060-getting-access-to-social-media-management-apis.md): In this article, learn how to access to Social Media Management APIs and where to find our official API documentation. - [Subscribing to Social Media Management Webhooks](https://social-media-management-help.brandwatch.com/en/articles/12768061-subscribing-to-social-media-management-webhooks.md): In this article, find out how to get access to Webhooks, how to view, edit, and subscribe to Webhooks, and what Webhook topics are available. - [Where Can I Find Social Media Management API Documentation?](https://social-media-management-help.brandwatch.com/en/articles/12768064-where-can-i-find-social-media-management-api-documentation.md): This article navigates to all of our resources to learn more about Social Media Management's API products. - [Message Reply API Introduction](https://social-media-management-help.brandwatch.com/en/articles/12768066-message-reply-api-introduction.md): Message Reply API Introduction - [Team Performance API Introduction](https://social-media-management-help.brandwatch.com/en/articles/12768068-team-performance-api-introduction.md): Team Performance API Introduction - [Benchmark API Introduction](https://social-media-management-help.brandwatch.com/en/articles/12768069-benchmark-api-introduction.md): Benchmark API Introduction - [Measure API Introduction](https://social-media-management-help.brandwatch.com/en/articles/12768070-measure-api-introduction.md): With the Measure API, you can allow your third-party software tools to receive the channel-level and content-level metrics data offered by Measure. - [Team API Introduction](https://social-media-management-help.brandwatch.com/en/articles/12768071-team-api-introduction.md): The Team API allows your third-party software to access direct information relating to the existing Teams in your Social Media Management organization. - [Channel API Introduction](https://social-media-management-help.brandwatch.com/en/articles/12768072-channel-api-introduction.md): In this article, find out more about the information available in the Channel API and how you can use the data. - [Content API Introduction](https://social-media-management-help.brandwatch.com/en/articles/12768073-content-api-introduction.md): The Content API allows your third-party software tool to access information relating to all existing content in Publish, whether the content has been published, drafted, scheduled, or copied. - [Publishing API Introduction](https://social-media-management-help.brandwatch.com/en/articles/12768074-publishing-api-introduction.md): The Publishing API allows your third-party software tool to access information relating to the existing publishings in your Social Media Management organization. - [Campaign API Introduction](https://social-media-management-help.brandwatch.com/en/articles/12768075-campaign-api-introduction.md): The Campaign API allows your third-party software to access information relating to all existing Publish campaigns in your Social Media Management organization. - [Content Pool API Introduction](https://social-media-management-help.brandwatch.com/en/articles/12768076-content-pool-api-introduction.md): The Content Pool API allows your third-party digital asset management \(DAM\) tool to access information relating to the Content Pool in your Social Media Management organization. - [Labels API Introduction](https://social-media-management-help.brandwatch.com/en/articles/12768077-labels-api-introduction.md): The Labels API allows your third-party software tool to create, delete, and access information relating to labels in your Social Media Management organization. - [Engage API Introduction](https://social-media-management-help.brandwatch.com/en/articles/12768078-engage-api-introduction.md): With the Engage API, you can use a third-party software tool to generate and receive data exports from your team’s conversations in Engage. - [Channels APIs Migration Guide](https://social-media-management-help.brandwatch.com/en/articles/13336341-channels-apis-migration-guide.md) ## Publish - [Introduction to Publish](https://social-media-management-help.brandwatch.com/en/articles/12767676-introduction-to-publish.md): Introduction to Publish - [Media Attachments Guide](https://social-media-management-help.brandwatch.com/en/articles/12767677-media-attachments-guide.md): Media Attachments Guide - [Supported Post Types in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767678-supported-post-types-in-publish.md): In this article, we've made an easy overview of the supported post types in Publish, with links to more detailed articles on how to create them. - [Labeling in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767680-labeling-in-publish.md): In this article, learn about our recommended uses for labels in Publish. - [Content Approval](https://social-media-management-help.brandwatch.com/en/articles/12767681-content-approval.md): Content Approval in Publish - [The Hub Mobile App](https://social-media-management-help.brandwatch.com/en/articles/12767682-the-hub-mobile-app.md): Learn how to download and start using the Hub app to enhance your Publish experience. - [Posting YouTube Videos and Shorts in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767683-posting-youtube-videos-and-shorts-in-publish.md): In this article, learn how to create YouTube videos and Shorts in Publish and view them in the Publish calendar. - [Creating a Pinterest Pin in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767684-creating-a-pinterest-pin-in-publish.md): In this article, learn how to create and publish a new Pinterest pin to your channel, and how to view your scheduled or published pins in Publish’s content list and calendar. - [Creating LinkedIn Document Posts](https://social-media-management-help.brandwatch.com/en/articles/12767686-creating-linkedin-document-posts.md): In this article, learn how to create your own document posts in Publish. - [Creating Text Posts](https://social-media-management-help.brandwatch.com/en/articles/12767687-creating-text-posts.md): This article will help you get started in creating a basic text post in Publish and cover the available customization options for your post. - [Creating Image and GIF Posts](https://social-media-management-help.brandwatch.com/en/articles/12767688-creating-image-and-gif-posts.md): Creating Image and GIF Posts in Publish - [Creating Video Posts and Reels](https://social-media-management-help.brandwatch.com/en/articles/12767689-creating-video-posts-and-reels.md): In this article, learn more about all of the features available in Publish for creating video posts and Reels. - [Creating Link Posts](https://social-media-management-help.brandwatch.com/en/articles/12767691-creating-link-posts.md): This article covers all tools available when creating the perfect link post. - [Publishing Instagram Posts with the Hub App](https://social-media-management-help.brandwatch.com/en/articles/12767693-publishing-instagram-posts-with-the-hub-app.md): In this article, learn what options are available for creating and publishing Instagram stories with Publish. - [Creating Instagram Carousel Posts](https://social-media-management-help.brandwatch.com/en/articles/12767694-creating-instagram-carousel-posts.md): In this article, we’ll go through the steps of how to create an Instagram carousel post in Publish. - [Boosting Posts as Ads](https://social-media-management-help.brandwatch.com/en/articles/12767697-boosting-posts-as-ads.md): Boosting Posts as Ads in Publish. - [Creating Facebook Unpublished/Dark Posts](https://social-media-management-help.brandwatch.com/en/articles/12767698-creating-facebook-unpublished-dark-posts.md): Creating Facebook Unpublished/Dark Posts - [Copying Posts and Stock Items](https://social-media-management-help.brandwatch.com/en/articles/12767700-copying-posts-and-stock-items.md): Copying Posts and Stock Items in Publish - [Adding Images to an Album Post](https://social-media-management-help.brandwatch.com/en/articles/12767701-adding-images-to-an-album-post.md): Adding Images to an Album Post in Publish - [Bulk Importing Posts for Scheduling in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767703-bulk-importing-posts-for-scheduling-in-publish.md): Bulk Importing Posts for Scheduling in Publish - [Creating LinkedIn Poll Posts](https://social-media-management-help.brandwatch.com/en/articles/12767685-creating-linkedin-poll-posts.md): In this article, learn how to create your own LinkedIn poll posts in Publish. - [Adding AI Labels to Publish Posts](https://social-media-management-help.brandwatch.com/en/articles/15946845-adding-ai-labels-to-publish-posts.md): In this article, learn the Add AI Label toggle in Publish. - [Adding Tags to Posts](https://social-media-management-help.brandwatch.com/en/articles/12767704-adding-tags-to-posts.md): In this article, find out what tags are available for each network in Publish, and how to add tags to your posts. - [Applying Twitter Conversation Settings](https://social-media-management-help.brandwatch.com/en/articles/12767705-applying-twitter-conversation-settings.md): Applying Twitter Conversation Settings in Publish - [Scheduling the First Comment for a Post](https://social-media-management-help.brandwatch.com/en/articles/12767706-scheduling-the-first-comment-for-a-post.md): Scheduling the First Comment for a Post in Publish - [Feed Targeting and Gating in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767707-feed-targeting-and-gating-in-publish.md): This article covers all feed targeting and gating options available when creating a Publish post. - [Uploading Media From Cloud Storage](https://social-media-management-help.brandwatch.com/en/articles/12767708-uploading-media-from-cloud-storage.md): Uploading Media From Cloud Storage in Publish - [Editing Images and Videos in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767710-editing-images-and-videos-in-publish.md): Editing Images and Videos in Publish - [What Types of Content Can I See in the Publish Calendar?](https://social-media-management-help.brandwatch.com/en/articles/12767714-what-types-of-content-can-i-see-in-the-publish-calendar.md): This article will cover what type of content from your connected channels is supported and viewable on the Publish Calendar. - [Content View in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767715-content-view-in-publish.md): This article describes each of the post states that your content can be in and how to navigate Content view. - [Scheduling Posts](https://social-media-management-help.brandwatch.com/en/articles/12767716-scheduling-posts.md): Scheduling Posts in Publish - [Unscheduling All Scheduled Posts in Publish at Once](https://social-media-management-help.brandwatch.com/en/articles/12767712-unscheduling-all-scheduled-posts-in-publish-at-once.md): Unscheduling All Scheduled Posts in Publish at Once - [Deleting Posts](https://social-media-management-help.brandwatch.com/en/articles/12767717-deleting-posts.md): This article will guide you through the steps of deleting your posts from various stages. - [Saving Posts as Drafts](https://social-media-management-help.brandwatch.com/en/articles/12767718-saving-posts-as-drafts.md): In this article, learn how to save a post as a draft in Publish. - [Using Approval Templates in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767719-using-approval-templates-in-publish.md): In this article, learn how to set up and use approval templates in Publish. - [Planning Campaigns in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767720-planning-campaigns-in-publish.md): Planning Campaigns in Publish - [Notes in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767721-notes-in-publish.md): In this article, we'll go over how to create a note on a post in the Publish editor and on content in the Content Pool. - [Setting Up Post Publication Notifications in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767723-setting-up-post-publication-notifications-in-publish.md): In this article, learn how to create Publish notifications for your own posts. - [Content Pool Introduction](https://social-media-management-help.brandwatch.com/en/articles/12767724-content-pool-introduction.md): What is the Content Pool in Publish? - [Creating and Managing Stock Items in the Content Pool](https://social-media-management-help.brandwatch.com/en/articles/12767726-creating-and-managing-stock-items-in-the-content-pool.md): In this article, we'll go into greater detail about how to create, edit, and delete stock items in the Content Pool. - [Creating a Post from Stock Items in the Content Pool](https://social-media-management-help.brandwatch.com/en/articles/12767728-creating-a-post-from-stock-items-in-the-content-pool.md): Creating a Post from Stock Items in the Content Pool - [Filtering and Sorting Stock Items in the Content Pool](https://social-media-management-help.brandwatch.com/en/articles/12767730-filtering-and-sorting-stock-items-in-the-content-pool.md): In this article, find out how to narrow down your search using labels, filters, dates, keywords, and number of copies. - [Managing a User's Access to the Content Pool](https://social-media-management-help.brandwatch.com/en/articles/12767732-managing-a-user-s-access-to-the-content-pool.md): Managing a User's Access to the Content Pool - [Employee Advocacy Solutions in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767733-employee-advocacy-solutions-in-publish.md): In this article, learn how Publish and Sociuu can supercharge your organization's employee advocacy strategy. - [Sharing Publish Content Externally](https://social-media-management-help.brandwatch.com/en/articles/12767734-sharing-publish-content-externally.md): Sharing Publish Content Externally - [Using the Link in Bio Feature in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767735-using-the-link-in-bio-feature-in-publish.md): Using the Link in Bio Feature in Publish - [The Quick Publish Mobile App](https://social-media-management-help.brandwatch.com/en/articles/12767736-the-quick-publish-mobile-app.md): The Quick Publish Mobile App - [Calendar View in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767737-calendar-view-in-publish.md): Calendar View in Publish - [Bulk Actions in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767738-bulk-actions-in-publish.md): This article will cover the available bulk actions in Publish that your team can use to manage multiple posts at once. - [Instagram Grid View](https://social-media-management-help.brandwatch.com/en/articles/12767739-instagram-grid-view.md): Instagram Grid View - [Viewing Post Insights in Publish](https://social-media-management-help.brandwatch.com/en/articles/12767740-viewing-post-insights-in-publish.md): Viewing Post Insights in Publish - [FAQ: Publish](https://social-media-management-help.brandwatch.com/en/articles/12767741-faq-publish.md): Frequently Asked Questions in Publish - [Common Publishing Errors](https://social-media-management-help.brandwatch.com/en/articles/12767743-common-publishing-errors.md): In this article, we've put together an overview of the most common reasons you might encounter a post publishing issue. ## Engage - [Introduction to Engage](https://social-media-management-help.brandwatch.com/en/articles/12767745-introduction-to-engage.md): In this article, get a first glance at Engage's main features. - [Creating and Managing Engage Feeds](https://social-media-management-help.brandwatch.com/en/articles/12767746-creating-and-managing-engage-feeds.md): In this article, learn how to create and manage your feeds in Engage. - [Which Types of Incoming Content Can I See in Engage?](https://social-media-management-help.brandwatch.com/en/articles/12767747-which-types-of-incoming-content-can-i-see-in-engage.md): In this article, we will review which of these content types you can add to your Engage feeds for each network. - [Templates in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767749-templates-in-engage.md): Templates in Engage - [Automation in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767751-automation-in-engage.md): In this article, find out more about the available automation features in Engage and how to set them up. - [Marking Content as Read in Bulk](https://social-media-management-help.brandwatch.com/en/articles/12767753-marking-content-as-read-in-bulk.md): Marking Content as Read in Bulk - [Viewing Threads Content in Engage](https://social-media-management-help.brandwatch.com/en/articles/13334999-viewing-threads-content-in-engage.md): Learn how you can interact with Threads content in Engage and how to set up a feed to monitor your mentions. - [Viewing LinkedIn Mentions in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767757-viewing-linkedin-mentions-in-engage.md): In this article, learn what LinkedIn mentions you can view in Engage and how to set up a feed to monitor your LinkedIn mentions. - [Viewing Facebook Mentions in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767758-viewing-facebook-mentions-in-engage.md): Viewing Facebook Mentions in Engage - [Viewing Instagram Mentions and Tags in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767759-viewing-instagram-mentions-and-tags-in-engage.md): Find out more about the mentions and tags you can expect to see in Engage, how you can interact, and how to set up your Engage feed. - [Viewing Promoted Instagram Posts in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767761-viewing-promoted-instagram-posts-in-engage.md): In this article, find out how to get set up and view all available Instagram comments in Engage. - [Viewing Instagram Direct Messages in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767763-viewing-instagram-direct-messages-in-engage.md): This article will help you with what to expect and how to get started using this Social Media Management feature. - [Viewing X \(Twitter\) Content in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767764-viewing-x-twitter-content-in-engage.md): In this article, learn what to expect when viewing your X \(Twitter\) content in Engage. - [Viewing LinkedIn Direct Messages in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767766-viewing-linkedin-direct-messages-in-engage.md): In this article, get an overview of the requirements to enable messaging for your LinkedIn Page and set up your direct message feed in Engage. - [Viewing TikTok Content in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767767-viewing-tiktok-content-in-engage.md): In this article, learn what TikTok mentions you can view in Engage and how to set up a feed to monitor your TikTok mentions. - [Viewing Google Reviews in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767768-viewing-google-reviews-in-engage.md): Viewing Google Reviews in Engage - [Supported File Formats in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767769-supported-file-formats-in-engage.md): This article will cover which file formats are supported to send and receive in Engage by social network. - [What Types of Paid and Promoted Content Should I See in Engage?](https://social-media-management-help.brandwatch.com/en/articles/13448223-what-types-of-paid-and-promoted-content-should-i-see-in-engage.md): This article explains how Brandwatch Engage handles comments and interactions on various types of paid, promoted, and boosted social media content across different networks. - [Marking Content as Read and Unread in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767773-marking-content-as-read-and-unread-in-engage.md): Marking Content as Read and Unread in Engage - [Using Case Management in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767774-using-case-management-in-engage.md): Using Case Management in Engage - [Mentioning Users in Engage Replies](https://social-media-management-help.brandwatch.com/en/articles/12767776-mentioning-users-in-engage-replies.md): Mentioning Users in Engage Replies - [Replying to Posts and Comments via Direct Message \(DM\)](https://social-media-management-help.brandwatch.com/en/articles/12767778-replying-to-posts-and-comments-via-direct-message-dm.md): Replying to Posts and Comments via Direct Message \(DM\) - [Hiding Comments and Replies in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767779-hiding-comments-and-replies-in-engage.md): Hiding Comments and Replies in Engage - [Managing Spam in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767782-managing-spam-in-engage.md): In this article, learn what automation options you have to manage spam and how to use filters in your feeds and Detail view to recategorize spam messages if needed. - [Inviting Twitter Users to Direct Message](https://social-media-management-help.brandwatch.com/en/articles/12767784-inviting-twitter-users-to-direct-message.md): Inviting Twitter Users to Direct Message - [Sentiment in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767786-sentiment-in-engage.md): In this article, learn more about how sentiment is calculated and how it can help your own team with brand reputation and crisis management. - [Reposting and Quote Posting in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767789-reposting-and-quote-posting-in-engage.md): Reposting and Quote Posting in Engage - [Feed Sharing in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767790-feed-sharing-in-engage.md): In this article, learn how to share your own Engage feeds. - [Notes in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767791-notes-in-engage.md): This article will help you to uncover the many flexible purposes of notes by walking you through the steps of creating, viewing, editing, and deleting them. - [Assigning and Viewing Assigned Messages in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767792-assigning-and-viewing-assigned-messages-in-engage.md): In this article, you’ll find out more about how to assign, unassign and view assignments in Engage. - [Labeling Conversations, Messages, and Comments in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767793-labeling-conversations-messages-and-comments-in-engage.md): In this article, learn how to label conversations, messages, and comments in Engage. - [Viewing Customer Profile Cards in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767794-viewing-customer-profile-cards-in-engage.md): Viewing Customer Profile Cards in Engage - [Merging Profiles in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767795-merging-profiles-in-engage.md): Merging Profiles in Engage - [Setting Up Feed Email Notifications in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767796-setting-up-feed-email-notifications-in-engage.md): Setting Up Feed Email Notifications in Engage - [Setting up Automated Labeling in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767798-setting-up-automated-labeling-in-engage.md): In this article, learn how to streamline and optimize your labels workflow with automated labeling. - [Facebook Direct Messages Involving Bots](https://social-media-management-help.brandwatch.com/en/articles/12767799-facebook-direct-messages-involving-bots.md): This article helps you understand how the conversation routing works, how you can set it up, and how you can work with it in Social Media Management. - [The Engage Mobile App](https://social-media-management-help.brandwatch.com/en/articles/12767801-the-engage-mobile-app.md): Learn how to download and use the Engage mobile app to manage your customer interactions in Engage on the go. - [Following and Blocking Users in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767802-following-and-blocking-users-in-engage.md): Following and Blocking Users in Engage - [Exporting Engage Feeds](https://social-media-management-help.brandwatch.com/en/articles/12767803-exporting-engage-feeds.md): In this article, we'll cover the options available for Engage exports and how to download your data. - [Bulk Actions in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767804-bulk-actions-in-engage.md): Learn how to select items in bulk and apply bulk actions in Engage. - [WhatsApp Message Templates](https://social-media-management-help.brandwatch.com/en/articles/12767807-whatsapp-message-templates.md): WhatsApp Message Templates - [Troubleshooting Login Issues in the Engage Mobile App](https://social-media-management-help.brandwatch.com/en/articles/13600452-troubleshooting-login-issues-in-the-engage-mobile-app.md) - [Team Performance Metrics](https://social-media-management-help.brandwatch.com/en/articles/12767808-team-performance-metrics.md): In this article, learn what metrics are available in the Team Performance export and their definitions. - [Team Performance Reports](https://social-media-management-help.brandwatch.com/en/articles/12767809-team-performance-reports.md): In this article, learn how to create and use Team Performance reports in Engage. - [Engage Labels Reports](https://social-media-management-help.brandwatch.com/en/articles/12767810-engage-labels-reports.md): Engage Labels Reports - [Set Business Hours for Team Performance Reports](https://social-media-management-help.brandwatch.com/en/articles/12767811-set-business-hours-for-team-performance-reports.md): Set Business Hours for Team Performance Reports - [Service Targets for Team Performance Reports](https://social-media-management-help.brandwatch.com/en/articles/12767813-service-targets-for-team-performance-reports.md): Service Targets for Team Performance Reports - [Exporting Engage Reports](https://social-media-management-help.brandwatch.com/en/articles/12767817-exporting-engage-reports.md): In this article, we’ll guide you through the process of exporting your data and the different formats available. - [FAQ: Engage](https://social-media-management-help.brandwatch.com/en/articles/12767819-faq-engage.md): Engage Frequently Asked Questions - [Response Time Policy for Facebook and Instagram Direct Messages](https://social-media-management-help.brandwatch.com/en/articles/12767820-response-time-policy-for-facebook-and-instagram-direct-messages.md): Response Time Policy for Facebook and Instagram Direct Messages - [Managing Protected Health Information \(PHI\) and Sensitive Data in Engage](https://social-media-management-help.brandwatch.com/en/articles/13436387-managing-protected-health-information-phi-and-sensitive-data-in-engage.md) ## Advertise - [Introduction to Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767824-introduction-to-advertise.md): Introduction to Advertise - [Monitoring TikTok Campaigns, Ad Groups, and Ads in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767822-monitoring-tiktok-campaigns-ad-groups-and-ads-in-advertise.md): In this article, learn how to navigate your TikTok ad account metrics in Advertise. - [TikTok Key Performance Indicators](https://social-media-management-help.brandwatch.com/en/articles/12767823-tiktok-key-performance-indicators.md): TikTok Key Performance Indicators - [Connecting TikTok Ad Accounts](https://social-media-management-help.brandwatch.com/en/articles/12768079-connecting-tiktok-ad-accounts.md): In this article, learn the process to connect your ad account in Social Media Management. - [Connecting Facebook Ad Accounts](https://social-media-management-help.brandwatch.com/en/articles/12767826-connecting-facebook-ad-accounts.md): In this article, we'll review how to connect a Facebook ad account in your Settings so you can get started creating ad campaigns, boosting posts, and more. - [Creating and Managing Ad Campaigns for Facebook and Instagram in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767827-creating-and-managing-ad-campaigns-for-facebook-and-instagram-in-advertise.md): Creating and Managing Ad Campaigns for Facebook and Instagram in Advertise - [Creating and Managing Ad Sets for Facebook and Instagram in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767828-creating-and-managing-ad-sets-for-facebook-and-instagram-in-advertise.md): Creating and Managing Ad Sets for Facebook and Instagram in Advertise - [Creating and Managing Facebook and Instagram Ads in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767829-creating-and-managing-facebook-and-instagram-ads-in-advertise.md): Creating and Managing Facebook and Instagram Ads in Advertise - [Choosing Facebook Campaign Objectives in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767831-choosing-facebook-campaign-objectives-in-advertise.md): Choosing Facebook Campaign Objectives in Advertise - [Facebook and Instagram Key Performance Indicators in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767832-facebook-and-instagram-key-performance-indicators-in-advertise.md): In this article, learn about the available KPIs in Advertise for Meta networks. - [Creating Click-To-WhatsApp Ads in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767833-creating-click-to-whatsapp-ads-in-advertise.md): Creating Click-To-WhatsApp Ads in Advertise - [Creating Advantage+ Catalog Ads for Facebook and Instagram in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767835-creating-advantage-catalog-ads-for-facebook-and-instagram-in-advertise.md): In Advertise, you can quickly create Advantage+ catalog ads from Sales, Traffic, Engagement, and Leads campaigns. - [What is a Facebook Pixel?](https://social-media-management-help.brandwatch.com/en/articles/12767836-what-is-a-facebook-pixel.md): What is a Facebook Pixel? - [Facebook Ads Bidding Strategy](https://social-media-management-help.brandwatch.com/en/articles/12767837-facebook-ads-bidding-strategy.md): This article will help you choose the right bidding strategy to utilize your budget and achieve your goal as efficiently as possible. - [Connecting LinkedIn Ad Accounts](https://social-media-management-help.brandwatch.com/en/articles/12767838-connecting-linkedin-ad-accounts.md): Connecting LinkedIn Ad Accounts - [Creating LinkedIn Campaigns and Campaign Groups in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767840-creating-linkedin-campaigns-and-campaign-groups-in-advertise.md): In this article, learn how to create your LinkedIn campaign groups and campaigns within Advertise. - [Creating LinkedIn Ads in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767841-creating-linkedin-ads-in-advertise.md): Creating LinkedIn Ads in Advertise - [Monitoring LinkedIn Campaign Groups, Campaigns, and Ads in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767842-monitoring-linkedin-campaign-groups-campaigns-and-ads-in-advertise.md): In this article, learn how to view metrics for your campaign groups, campaigns, and ads. - [LinkedIn Key Performance Indicators in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767843-linkedin-key-performance-indicators-in-advertise.md): LinkedIn Key Performance Indicators in Advertise - [Advertise Insights and Analytics](https://social-media-management-help.brandwatch.com/en/articles/12767844-advertise-insights-and-analytics.md): Advertise Insights and Analytics - [Exporting Advertise KPIs](https://social-media-management-help.brandwatch.com/en/articles/12767846-exporting-advertise-kpis.md): Exporting Advertise KPIs - [Creating Audiences in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767848-creating-audiences-in-advertise.md): This article will guide you through the steps of creating each type of audience. - [Custom Audiences in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767849-custom-audiences-in-advertise.md): In this article, we’ll show you how to view existing Custom Audiences, apply Custom Audiences to Ad Sets, and create new Custom Audiences. - [Saved Audiences in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767850-saved-audiences-in-advertise.md): This article will show you how to view, apply, and edit your Saved Audiences in Social Media Management. - [Lookalike Audiences in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767851-lookalike-audiences-in-advertise.md): Lookalike Audiences in Advertise - [Auto-Boosting Posts and Tracking Performance](https://social-media-management-help.brandwatch.com/en/articles/12767852-auto-boosting-posts-and-tracking-performance.md): In this article, learn how to set up auto-boosting in Advertise and how to track these posts in a Measure widget. - [Creating and Applying Smart Labels in Advertise](https://social-media-management-help.brandwatch.com/en/articles/12767854-creating-and-applying-smart-labels-in-advertise.md): Creating and Applying Smart Labels in Advertise - [Meta Changes to Detailed Targeting Interests in Advertise](https://social-media-management-help.brandwatch.com/en/articles/13215856-meta-changes-to-detailed-targeting-interests-in-advertise.md): In this article, find details about the upcoming changes and see what actions you need to take to update your ad sets before Meta deprecates and removes certain Detailed Targeting Interests. ## Audience - [Introduction to Audience](https://social-media-management-help.brandwatch.com/en/articles/12767855-introduction-to-audience.md): Introduction to Audience - [Audience Profile Fields By Network](https://social-media-management-help.brandwatch.com/en/articles/12767856-audience-profile-fields-by-network.md): In this article, learn what profile fields are automatically imported from Engage into Audience by network. - [Filtering in Audience](https://social-media-management-help.brandwatch.com/en/articles/12767857-filtering-in-audience.md): Filtering in Audience - [Searching for a Specific Profile or Audience](https://social-media-management-help.brandwatch.com/en/articles/12767859-searching-for-a-specific-profile-or-audience.md): You will be able to find profiles and audiences in the search function on the Overview and People tabs in Audience. - [Merging Profiles in Audience](https://social-media-management-help.brandwatch.com/en/articles/12767860-merging-profiles-in-audience.md): Merging Profiles in Audience - [Adding Labels to a Profile](https://social-media-management-help.brandwatch.com/en/articles/12767862-adding-labels-to-a-profile.md): Add valuable insight to your Audience by adding Labels to the profiles you are interacting with. - [Exporting Data From Audience](https://social-media-management-help.brandwatch.com/en/articles/12767865-exporting-data-from-audience.md): Exporting Data From Audience - [Importing CSV Files into Audience](https://social-media-management-help.brandwatch.com/en/articles/12767867-importing-csv-files-into-audience.md): Importing CSV Files into Audience - [Merging Data in Audience](https://social-media-management-help.brandwatch.com/en/articles/12767869-merging-data-in-audience.md): Merging Data in Audience - [FAQ: Audience](https://social-media-management-help.brandwatch.com/en/articles/12767871-faq-audience.md): Audience Frequently Asked Questions ## Measure - [Introduction to Measure](https://social-media-management-help.brandwatch.com/en/articles/12767872-introduction-to-measure.md): In this article, learn the basics of the Measure module and how it can help you build your own professional reports. - [Guides to Measure Metrics](https://social-media-management-help.brandwatch.com/en/articles/12767873-guides-to-measure-metrics.md): Guides to Measure Metrics - [Channel Metrics vs. Content Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767876-channel-metrics-vs-content-metrics-in-measure.md): In this article, learn when to use channel metrics vs. content metrics, where to find each metric type in Measure, and why channel and content metrics shouldn't be compared. - [Totals vs. Averages in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767878-totals-vs-averages-in-measure.md): Totals vs. Averages in Measure - [Data Refresh Rates in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767879-data-refresh-rates-in-measure.md): In this article, learn how the data refresh rates for each network can help you understand your results and troubleshoot data discrepancies. - [Paid Data Availability in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767880-paid-data-availability-in-measure.md): In this article, we'll explore the paid data availability for all networks in Measure, as well as how to view that paid data in your dashboards. - [Applying Dashboard-Level Filters in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767882-applying-dashboard-level-filters-in-measure.md): In this article, learn how to apply dashboard-level filters to your dashboards and which widgets support dashboard-level filters. - [Creating Measure Dashboards](https://social-media-management-help.brandwatch.com/en/articles/12767883-creating-measure-dashboards.md): Creating Measure Dashboards - [Editing and Deleting Dashboards](https://social-media-management-help.brandwatch.com/en/articles/12767885-editing-and-deleting-dashboards.md): Editing and Deleting Dashboards in Publish - [Distribution Overview Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767898-distribution-overview-dashboard-template.md): Distribution Overview Dashboard Template in Measure - [Build Your Own Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767908-build-your-own-dashboard-template.md): Build Your Own Dashboard Template in Measure - [Customer Engagement Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767907-customer-engagement-dashboard-template.md): Customer Engagement Dashboard Template in Measure - [Influencer Performance Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767905-influencer-performance-dashboard-template.md): Influencer Performance Dashboard Template in Measure - [Instagram Stories and Direct Messages \(DMs\) Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767904-instagram-stories-and-direct-messages-dms-dashboard-template.md): Instagram Stories and Direct Messages \(DMs\) Dashboard Template in Measure - [Paid Performance Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767903-paid-performance-dashboard-template.md): Paid Performance Dashboard Template in Measure - [Label Performance Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767901-label-performance-dashboard-template.md): Label Performance Dashboard Template in Measure - [Content Performance Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767900-content-performance-dashboard-template.md): Content Performance Dashboard Template in Measure - [Video Overview Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767899-video-overview-dashboard-template.md): Video Overview Dashboard Template in Measure - [Guides to Measure Dashboard Templates](https://social-media-management-help.brandwatch.com/en/articles/12767887-guides-to-measure-dashboard-templates.md): Guides to Measure Dashboard Templates - [Fans Overview Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767897-fans-overview-dashboard-template.md): Fans Overview Dashboard Template in Measure - [YouTube Overview Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767895-youtube-overview-dashboard-template.md): YouTube Overview Dashboard Template in Measure - [TikTok Overview Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767894-tiktok-overview-dashboard-template.md): TikTok Overview Dashboard Template in Measure - [X \(Twitter\) Overview Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767893-x-twitter-overview-dashboard-template.md): X \(Twitter\) Overview Dashboard Template in Measure - [LinkedIn Overview Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767892-linkedin-overview-dashboard-template.md): LinkedIn Overview Dashboard Template in Measure - [Facebook Overview Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767889-facebook-overview-dashboard-template.md): Facebook Overview Dashboard Template in Measure - [Instagram Overview Dashboard Template](https://social-media-management-help.brandwatch.com/en/articles/12767890-instagram-overview-dashboard-template.md): Instagram Overview Dashboard Template in Measure - [Meta Organic vs. Paid Performance Dashboard Template \(Beta\)](https://social-media-management-help.brandwatch.com/en/articles/15434876-meta-organic-vs-paid-performance-dashboard-template-beta.md): In this article, learn about the Meta Organic vs. Paid Performance dashboard template in Measure, what widgets and metrics are available, and how to filter the template. - [Creating Measure Widgets](https://social-media-management-help.brandwatch.com/en/articles/12767909-creating-measure-widgets.md): Creating Measure Widgets - [Editing and Deleting Measure Widgets](https://social-media-management-help.brandwatch.com/en/articles/12767910-editing-and-deleting-measure-widgets.md): Editing and Deleting Measure Widgets - [Filtering in Content and Label Performance Widgets](https://social-media-management-help.brandwatch.com/en/articles/12767912-filtering-in-content-and-label-performance-widgets.md): This article will show you how to apply the different filtering options. in Content and Label Performance Widgets - [Engage Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767913-engage-metrics-in-measure.md): Engage Metrics in Measure - [Guides to Measure Widget Types](https://social-media-management-help.brandwatch.com/en/articles/12767914-guides-to-measure-widget-types.md): Guides to Measure Widget Types - [Key Metrics Channel Widget](https://social-media-management-help.brandwatch.com/en/articles/12767915-key-metrics-channel-widget.md): Key Metrics Channel Widget in Measure - [Network Comparison Channel Widget](https://social-media-management-help.brandwatch.com/en/articles/12767916-network-comparison-channel-widget.md): Network Comparison Channel Widget in Measure - [Channel Comparison Channel Widget](https://social-media-management-help.brandwatch.com/en/articles/12767917-channel-comparison-channel-widget.md): Channel Comparison Channel Widget in Measure - [Time Series Channel Widget](https://social-media-management-help.brandwatch.com/en/articles/12767918-time-series-channel-widget.md): Time Series Channel Widget in Measure - [Breakdown Widget](https://social-media-management-help.brandwatch.com/en/articles/12767919-breakdown-widget.md): Breakdown Widget in Measure - [Demographics Widget](https://social-media-management-help.brandwatch.com/en/articles/12767921-demographics-widget.md): Demographics Widget in Measure - [Geographics Widget](https://social-media-management-help.brandwatch.com/en/articles/12767922-geographics-widget.md): Geographics Widget in Measure - [Content Performance Widget](https://social-media-management-help.brandwatch.com/en/articles/12767923-content-performance-widget.md): Content Performance Widget in Measure - [Label Performance Widget](https://social-media-management-help.brandwatch.com/en/articles/12767924-label-performance-widget.md): Label Performance Widget in Measure - [Text/Images Widget](https://social-media-management-help.brandwatch.com/en/articles/12767925-text-images-widget.md): Text/Images Widget in Measure - [Key Metrics Content Widget \(Beta\)](https://social-media-management-help.brandwatch.com/en/articles/13336382-key-metrics-content-widget-beta.md): Key Metrics Content Widget in Measure - [Time Series Content Widget \(Beta\)](https://social-media-management-help.brandwatch.com/en/articles/13336416-time-series-content-widget-beta.md): Time Series Content Widget in Measure - [Network Comparison Content Widget \(Beta\)](https://social-media-management-help.brandwatch.com/en/articles/13336446-network-comparison-content-widget-beta.md): Network Comparison Content Widget in Measure - [Channel Comparison Content Widget \(Beta\)](https://social-media-management-help.brandwatch.com/en/articles/13336469-channel-comparison-content-widget-beta.md): Channel Comparison Content Widget in Measure. - [Engage Label Performance Widget](https://social-media-management-help.brandwatch.com/en/articles/13532387-engage-label-performance-widget.md) - [Content Performance Widget \(Beta\)](https://social-media-management-help.brandwatch.com/en/articles/15281099-content-performance-widget-beta.md): In this article, learn about the beta Content Performance widget available in Measure. - [Label Performance Widget \(Beta\)](https://social-media-management-help.brandwatch.com/en/articles/15281135-label-performance-widget-beta.md): In this article, learn about the beta Label Performance widget available in Measure. - [Iris Post Analysis in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767926-iris-post-analysis-in-measure.md): Iris Post Analysis in Measure - [Sharing Measure Dashboards Internally](https://social-media-management-help.brandwatch.com/en/articles/12767927-sharing-measure-dashboards-internally.md): Sharing Measure Dashboards Internally - [Sharing Measure Dashboards Externally](https://social-media-management-help.brandwatch.com/en/articles/12767928-sharing-measure-dashboards-externally.md): Sharing Measure Dashboards Externally - [Exporting Measure Dashboards](https://social-media-management-help.brandwatch.com/en/articles/12767929-exporting-measure-dashboards.md): Exporting Measure Dashboards - [Viewing Post Insights in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767930-viewing-post-insights-in-measure.md): Viewing Post Insights in Measure - [Scheduling Measure Dashboards](https://social-media-management-help.brandwatch.com/en/articles/12767931-scheduling-measure-dashboards.md): In this article, find out how to set up scheduled reports, what information can be sent, and how to customize the data. - [Duplicating Measure Dashboards](https://social-media-management-help.brandwatch.com/en/articles/12767933-duplicating-measure-dashboards.md): Duplicating Measure Dashboards - [Browsing and Copying Published Posts in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767934-browsing-and-copying-published-posts-in-measure.md): Browsing and Copying Published Posts in Measure - [Facebook Followers Metric Changes in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767936-facebook-followers-metric-changes-in-measure.md): Facebook Followers Metric Changes in Measure - [Facebook Channel Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767937-facebook-channel-metrics-in-measure.md): In this article, learn more about Facebook channel metrics and why Measure's results may differ from Facebook's native reporting. - [Deprecation of Facebook Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767938-deprecation-of-facebook-metrics-in-measure.md): Deprecation of Facebook Metrics in Measure - [Facebook Content Metrics in Measure \(No Ad Account Required\)](https://social-media-management-help.brandwatch.com/en/articles/12767939-facebook-content-metrics-in-measure-no-ad-account-required.md): In this article, learn more about the content metrics from Facebook's Insights API - [Facebook Content Metrics in Measure \(Ad Account Required\)](https://social-media-management-help.brandwatch.com/en/articles/12767940-facebook-content-metrics-in-measure-ad-account-required.md): In this article, learn more about the content metrics from Facebook's Ads Manager API - [Total Reach in Measure vs. Facebook](https://social-media-management-help.brandwatch.com/en/articles/12767941-total-reach-in-measure-vs-facebook.md): In this article, learn more about how and why your total reach results in Measure may differ from your results natively, as well as some potential solutions. - [Facebook Views Metric Changes in Measure \(November 2025\)](https://social-media-management-help.brandwatch.com/en/articles/13335073-facebook-views-metric-changes-in-measure-november-2025.md): Learn about Facebook Views Metric Changes in Measure as of November 12, 2025. - [Facebook Reach Metric Changes in Measure](https://social-media-management-help.brandwatch.com/en/articles/15192084-facebook-reach-metric-changes-in-measure.md): In this article, learn about coming changes to Facebook Reach metrics and how it will impact Facebook Reach reporting in Measure. - [Viewing Paid Instagram Data in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767945-viewing-paid-instagram-data-in-measure.md): In this article, we will review each of these circumstances, as well as some best practices for building your own dashboard optimized for Instagram ads. - [Total Reach in Measure vs. Instagram](https://social-media-management-help.brandwatch.com/en/articles/12767946-total-reach-in-measure-vs-instagram.md): In this article, learn more about how and why your total reach results in Measure may differ from your results natively, as well as some potential solutions. - [Deprecation of Instagram Impressions, Plays, and Video Views](https://social-media-management-help.brandwatch.com/en/articles/12767947-deprecation-of-instagram-impressions-plays-and-video-views.md): Deprecation of Instagram Impressions, Plays, and Video Views - [Instagram Channel Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767943-instagram-channel-metrics-in-measure.md): In this article, learn more about Instagram channel metrics and why Measure's results may differ from Instagram's native reporting. - [Instagram Content Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767944-instagram-content-metrics-in-measure.md): In this article, learn more about Instagram content metrics and why Measure's results may differ from Instagram's native reporting. - [Cross-Posted Facebook Data in Instagram Total Views, Reactions, and Comments \(June 2026\)](https://social-media-management-help.brandwatch.com/en/articles/15695131-cross-posted-facebook-data-in-instagram-total-views-reactions-and-comments-june-2026.md): In this article, learn about Instagram's changes to select Instagram content metrics that now include cross-posted Facebook data. - [LinkedIn Channel Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767948-linkedin-channel-metrics-in-measure.md): In this article, learn more about LinkedIn channel metrics and why Measure's results may differ from LinkedIn's native reporting. - [LinkedIn Content Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767949-linkedin-content-metrics-in-measure.md): In this article, learn more about LinkedIn content metrics and why Measure's results may differ from LinkedIn's native reporting. - [X \(Twitter\) Channel Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767950-x-twitter-channel-metrics-in-measure.md): In this article, learn more about X \(Twitter\) channel metrics and why Measure's results may differ from X \(Twitter\)'s native reporting. - [X \(Twitter\) Content Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767951-x-twitter-content-metrics-in-measure.md): In this article, learn more about X \(Twitter\) content metrics and why Measure's results may differ from X \(Twitter\)'s native reporting. - [TikTok Channel Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767952-tiktok-channel-metrics-in-measure.md): In this article, learn more about TikTok channel metrics and why Measure's results may differ from TikTok's native reporting. - [TikTok Content Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767953-tiktok-content-metrics-in-measure.md): In this article, learn more about TikTok content metrics and why Measure's results may differ from TikTok's native reporting. - [YouTube Channel Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767955-youtube-channel-metrics-in-measure.md): YouTube Channel Metrics in Measure - [YouTube Content Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767956-youtube-content-metrics-in-measure.md): In this article, learn more about YouTube channel metrics and why Measure's results may differ from YouTube's native reporting. - [YouTube Changes to Views Counts on Shorts](https://social-media-management-help.brandwatch.com/en/articles/12767954-youtube-changes-to-views-counts-on-shorts.md): YouTube Changes to Views Counts on Shorts - [Pinterest Content Metrics in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767957-pinterest-content-metrics-in-measure.md): In this article, learn more about Pinterest content metrics and why Measure's results may differ from Pinterest's native reporting. - [Interactions Metric Updates in Measure](https://social-media-management-help.brandwatch.com/en/articles/12767958-interactions-metric-updates-in-measure.md): Interactions Metric Updates in Measure - [FAQ: Measure](https://social-media-management-help.brandwatch.com/en/articles/12767959-faq-measure.md): Measure Frequently Asked Questions ## Listen - [Introduction to Listen](https://social-media-management-help.brandwatch.com/en/articles/12767960-introduction-to-listen.md): With Listen, you can keep a pulse on millions of online sources from social media networks, blogs, review sites, news sites, and much more. - [Tracking Content Sources in Listen](https://social-media-management-help.brandwatch.com/en/articles/12767962-tracking-content-sources-in-listen.md): Tracking Content Sources in Listen - [Quick Search vs. Saved Search](https://social-media-management-help.brandwatch.com/en/articles/12767963-quick-search-vs-saved-search.md): In this article, find out more about the key differences and what you can achieve with each type of search. - [Creating and Saving Searches](https://social-media-management-help.brandwatch.com/en/articles/12767965-creating-and-saving-searches.md): In this article, learn how to create a Listen search and save the data as a Saved Search. - [Building Advanced Queries in Listen](https://social-media-management-help.brandwatch.com/en/articles/12767966-building-advanced-queries-in-listen.md): In this article, find out more about the different search operators available and how to achieve more accurate results. - [Creating and Managing Listen Email Alerts](https://social-media-management-help.brandwatch.com/en/articles/12767967-creating-and-managing-listen-email-alerts.md): Creating and Managing Listen Email Alerts - [Ready to Use Social Panels in Listen](https://social-media-management-help.brandwatch.com/en/articles/12767968-ready-to-use-social-panels-in-listen.md): In this article, learn how to apply a Ready to Use Social Panel to a Listen Saved Search. - [Ready to Use Social Panels Methodology in Listen](https://social-media-management-help.brandwatch.com/en/articles/12767969-ready-to-use-social-panels-methodology-in-listen.md): This article will provide detailed information on what's included in our current Social Panel offerings for Listen. - [Viewing and Analyzing Listen Searches](https://social-media-management-help.brandwatch.com/en/articles/12767971-viewing-and-analyzing-listen-searches.md): In this article, find out what data you’ll see, how to navigate the available data, and how to dive deeper and get a better understanding of the information most important to you. - [Viewing Listen Mentions](https://social-media-management-help.brandwatch.com/en/articles/12767972-viewing-listen-mentions.md): In this article, find out what data is available for your mentions and how to access your mentions natively. - [Filtering Searches in Listen](https://social-media-management-help.brandwatch.com/en/articles/12767974-filtering-searches-in-listen.md): Filtering Searches in Listen - [Sentiment and Emotion Analysis](https://social-media-management-help.brandwatch.com/en/articles/12767975-sentiment-and-emotion-analysis.md): Sentiment and Emotion Analysis in Listen - [Mention Tags](https://social-media-management-help.brandwatch.com/en/articles/12767976-mention-tags.md): Mention Tags - [Exporting Mentions in Listen](https://social-media-management-help.brandwatch.com/en/articles/12767977-exporting-mentions-in-listen.md): Exporting Mentions in Listen - [Creating a Shareable Report Link in Listen](https://social-media-management-help.brandwatch.com/en/articles/12767979-creating-a-shareable-report-link-in-listen.md): In this article, learn how to create and customize a shareable report link. - [Using Iris Conversation Insights in Listen](https://social-media-management-help.brandwatch.com/en/articles/12767980-using-iris-conversation-insights-in-listen.md): Using Iris Conversation Insights in Listen - [Bulk Actions in Listen](https://social-media-management-help.brandwatch.com/en/articles/12767981-bulk-actions-in-listen.md): This article will cover the available bulk actions in Listen that your team can use to manage multiple mentions at once. - [Sources for Listen Mentions](https://social-media-management-help.brandwatch.com/en/articles/12767982-sources-for-listen-mentions.md): In this article, find out more about the different sources available and what you can expect to see. - [Comparing Multiple Listen Searches](https://social-media-management-help.brandwatch.com/en/articles/12767983-comparing-multiple-listen-searches.md): In this article, you’ll learn how to compare Listen insights from multiple searches and create a Multiple Search dashboard. - [Exporting Insights in Listen](https://social-media-management-help.brandwatch.com/en/articles/12767984-exporting-insights-in-listen.md): In this article, learn what data you can export from Listen and what types of exports are possible. - [Scheduling and Emailing Listen Reports](https://social-media-management-help.brandwatch.com/en/articles/12767985-scheduling-and-emailing-listen-reports.md): In this article, find out how to schedule Reports in Listen and edit or delete your Report schedule. - [Viewing Listen Feeds in Engage](https://social-media-management-help.brandwatch.com/en/articles/12767986-viewing-listen-feeds-in-engage.md): In this article, find out how to set up Listen feeds and view mentions from your Listen searches. - [What Historical Data Will I See in Listen?](https://social-media-management-help.brandwatch.com/en/articles/12767987-what-historical-data-will-i-see-in-listen.md): What Historical Data Will I See in Listen? - [Limits on Listen Searches and Mentions](https://social-media-management-help.brandwatch.com/en/articles/12767988-limits-on-listen-searches-and-mentions.md): Limits on Listen Searches and Mentions - [FAQ: Listen](https://social-media-management-help.brandwatch.com/en/articles/12767989-faq-listen.md): Frequently Asked Questions for Listen ## Benchmark - [Introduction to Benchmark](https://social-media-management-help.brandwatch.com/en/articles/12767990-introduction-to-benchmark.md): In this article, get to know the Benchmark module and how to use it to monitor and analyze brands. - [Creating Benchmark Brands](https://social-media-management-help.brandwatch.com/en/articles/12767991-creating-benchmark-brands.md): Learn about Benchmark brands and how to set them up successfully. - [Managing Benchmark Channels](https://social-media-management-help.brandwatch.com/en/articles/12767992-managing-benchmark-channels.md): Learn how to manage your brand channels effectively to get the most out of your Benchmark experience. - [Customizing Engagement Formulas in Benchmark](https://social-media-management-help.brandwatch.com/en/articles/12767993-customizing-engagement-formulas-in-benchmark.md): Customizing Engagement Formulas in Benchmark - [Scheduling Email Reports in Benchmark](https://social-media-management-help.brandwatch.com/en/articles/12767994-scheduling-email-reports-in-benchmark.md): In this article, find out how to schedule dashboard, outlier, and keyword query reports by email and learn what options are possible for each. - [Supported Post Types in Benchmark](https://social-media-management-help.brandwatch.com/en/articles/12767996-supported-post-types-in-benchmark.md): This article describes the types of posts by network that are supported in Benchmark dashboards. - [Using the Brand Overview Dashboard in Benchmark](https://social-media-management-help.brandwatch.com/en/articles/12767997-using-the-brand-overview-dashboard-in-benchmark.md): In this article, learn how to access the Brand Overview dashboard in Benchmark and use it to measure your brands' social performance. - [Using the Analysis Dashboard in Benchmark](https://social-media-management-help.brandwatch.com/en/articles/12767998-using-the-analysis-dashboard-in-benchmark.md): In this article, learn how to use the Analysis dashboard in Benchmark to effectively analyze your brands' content. - [Benchmark Metrics by Network](https://social-media-management-help.brandwatch.com/en/articles/12768000-benchmark-metrics-by-network.md): In this article, find all of the currently supported metrics for Benchmark, what insights they offer, and how they are calculated. - [Iris Content Insights in Benchmark](https://social-media-management-help.brandwatch.com/en/articles/12768001-iris-content-insights-in-benchmark.md): Iris Content Insights in Benchmark - [Exporting Benchmark Dashboards](https://social-media-management-help.brandwatch.com/en/articles/12768002-exporting-benchmark-dashboards.md): In this article, find out how to export your dashboards in each format and optimize PDF exports for compatible browsers. - [Using the Outliers Dashboard in Benchmark](https://social-media-management-help.brandwatch.com/en/articles/16313671-using-the-outliers-dashboard-in-benchmark.md): In this article, learn how to access the Outliers dashboard to detect and monitor outlier posts from your brands in Benchmark. - [Using the Content Feed in Benchmark](https://social-media-management-help.brandwatch.com/en/articles/16313764-using-the-content-feed-in-benchmark.md): In this article, learn how to access the content feed for your tracked brands in Benchmark to monitor their posts and post performance. - [FAQ: Benchmark](https://social-media-management-help.brandwatch.com/en/articles/12768003-faq-benchmark.md): Benchmark Frequently Asked Questions ## Influence - [Introduction to Influence](https://social-media-management-help.brandwatch.com/en/articles/12772140-introduction-to-influence.md): In this article, get a quick introduction to Influence become familiar with the Influence Discover, CRM, Campaigns, and Payments tools.